QUALITY ASSURANCE MANAGER

Cyngor Caerdydd/Cardiff Council; Cardiff; On-site; GBP 42,000 - 62,000; Full time

Job summary

Cardiff Council's Social Services department is seeking a Quality Assurance Manager to lead the development and implementation of a Quality Assurance and Audit Strategy for Children and Adult Services, and to establish robust QA processes across the Directorate.

You will work with social workers, team managers and practitioners to promote continuous development, drive policy and practice improvements, and ensure services meet the highest standards of safeguarding and public protection.

Qualifications

• Strong organisational skills and attention to detail.
• Experience of managing others and leading teams.
• Ability to exercise leadership with managers and practitioners.
• Ability to identify areas for policy and practice improvement and lead on implementation.

Responsibilities

• Lead on the implementation of a Quality Assurance and Audit Strategy for Children and Adult Services.
• Establish robust quality assurance processes across the Directorate.
• Disseminate good practice across the workforce and raise standards.
• Promote a 'best practice first' culture across the workforce.

Skills

Organisational skills

People management

Leadership

Policy improvement

Job description

Cardiff Social Services is seeking a Quality Assurance Manager to lead on the implementation of:

A Quality Assurance and Audit Strategy for Children and Adult Services andRobust Quality Assurance Processes across the Directorate.

About the job

As Quality Assurance Manager you will join a committed team, dedicated to providing care and support to the Citizens of Cardiff.

This role will suit an experienced social worker who believes in the value of social work and who thrives on continuous development and service improvement.

What We Are Looking For From You

The successful candidate will possess the following attributes:

• Strong organisational skills and attention to detail
• Experience of managing others
• Ability to exercise a leadership and challenge function with team managers and social work practitioners.
• Ability to identify areas for policy and practice improvement and lead on their implementation

You will work closely with the teams to disseminate good practice across the workforce and raise expectations that the work we do will be of the highest standard.

If you’re someone who is used to working in a fast-paced environment, believes in the value of social work and can promote a ‘best practice first’ culture across the workforce, then this might be the role for you.

Additional information

For more information, please contact Joanne Stroud, Service Manager, Cardiff Children's Services on [phone].

This post has a requirement for registration with Social Care Wales.

This post is subject to Disclosure and Barring Service Enhanced checks.

Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.

This vacancy is suitable for post share.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Job Category Social Services - Childrens

Working Pattern/Contract Type Full Time Permanent