Quality Assurance Lead

Coca-cola European Partners; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Coca-Cola European Partners is seeking a Quality Assurance Lead for their Sidcup Operations team. This role is essential in ensuring the quality and safety standards of production processes. The successful candidate will supervise lab technicians, manage quality audits, and contribute to continuous improvement initiatives. A strong background in science and quality assurance practices, particularly in the beverage industry, is essential for success in this position.

Qualifications

• Experience in FMCG production laboratory, preferably in beverages.
• Basic microbiological and food safety knowledge.

Responsibilities

• Lead and develop Lab Technicians for max performance.
• Manage complaints process and support QESH audits.
• Participate in operational excellence projects.

Skills

Health & Safety

Quality Assurance

Manufacturing processes

Data Analysis and reporting

Operational Excellence

Education

Science degree (e.g. chemistry, pharmacy, biology)

Job description

Quality Assurance Lead - Sidcup

What you become part of:

Sidcup Operations plays a pivotal role within the CCEP network, producing around 50% of the GB SKU portfolio. The site offers a one-stop shop to the GB Market with a range of packages that are single sourced from Sidcup, such as the wide portfolio of small cans. Across its 7 manufacturing lines, the site can produce 480,000 cans every hour, 96,000 PET bottles every hour, and 48,000 glass bottles. There are approximately 300 employees across Manufacturing, QESH, and Engineering. Experience here can lead to excellent career opportunities both in Sidcup and across other GB sites and Pan-European locations.

Key Responsibilities

1. Lead, develop, and coach the Lab Technicians, Technical Operators, and Team Leaders to maximize individual and team performance.
2. Support Production Managers and Team Leaders in the correct management of all Quality, Environmental, Safety & Health topics through advice and training.
3. Manage the complaints process affecting their Business Unit/Area, including investigation, establishing Action Plans to prevent recurrence, and ensuring implementation.
4. Support all QESH audits within the Business Unit/Area, prepare Action Plans from audit observations, and ensure their implementation.
5. Collaborate with the Engineering & Technology department on New Investments or initiatives within the Business Unit/Area.
6. Manage and track QESH Key Business Indicators (KBIs) within the Business Unit/Area, implementing improvement actions when necessary.
7. Participate in Operational Excellence projects as required.
8. Provide Quality Data as needed.
9. Conduct monthly data reconciliation.
10. Participate in Quality Audits and inspections.
11. Engage in Quality/QESH related training.
12. Perform other responsibilities related to QESH functions.

Experience preferred

1. Experience in operation within an FMCG production laboratory, preferably in the beverage industry.
2. Basic microbiological knowledge.
3. Food safety knowledge.

Qualifications required

Science degree (e.g., chemistry, pharmacy, biology) or equivalent.

Functional technical skills required

• Health & Safety
• Quality Assurance
• Manufacturing processes
• Efficient operations
• Ethical and compliance focus
• Operational Excellence
• Data analysis and reporting
• Team flexibility within Business Unit