Quality Assurance Lead

RGIT Australia; Glasgow; On-site; GBP 65,000 - 90,000; Full time

Job summary

I & H Brown in Scotland is seeking a Quality Assurance Lead to uphold the highest standards of quality and compliance across our Civils business. This permanent, full-time role focuses on implementing robust quality systems and driving continuous improvement.

You will collaborate with the senior management team to ensure quality processes align with growth, framework delivery, digital transformation, and operational priorities, while leading audits, NCR handling, and client liaison to maintain

Qualifications

• Bachelor's degree in construction management, engineering, or a related field.
• Minimum 5 years of experience in quality assurance within civil/construction.
• ISO 9001 expertise with proven implementation, auditing and improvement experience.
• Experience reviewing, rewriting and improving business processes in construction or civil engineering.
• Strong knowledge of the construction industry; civil engineering delivery preferred.
• Experience preparing and managing project quality plans, inspection & test plans, NCRs and handover docs.
• Familiarity with common data environments like Viewpoint, BIM 360 or ProjectWise.
• Strong analytical skills for interpreting specs, drawings and quality records.
• Internal auditor qualification for ISO 9001 is desirable.
• CSCS card and SHEQ training preferred.
• Collaborative, proactive, organised with ability to manage multiple priorities on live projects.
• Confident in driving continuous improvement.

Responsibilities

• Review, develop, and maintain the ISO 9001-aligned QMS to reflect industry standards and strategy.
• Lead reviews of quality processes and align with objectives and requirements.
• Work with senior management to ensure quality processes support growth and delivery models.
• Prepare and review Project Quality Plans, ITPs and assurance deliverables for civil projects.
• Conduct audits, inspections, and surveillance for compliance.
• Lead NCR identification, root-cause analysis, and corrective actions.

Skills

Quality assurance

Analytical skills

Leadership

Continuous improvement

Communication

Auditing

Root-cause analysis

Stakeholder management

Education

Bachelor's degree in construction management, engineering, or a related field

Tools

Viewpoint

BIM 360

ProjectWise

Job description

The Quality Assurance Lead will play a pivotal role in ensuring the highest standards of quality and compliance within our Civils business. Based in Scotland, this permanent, full-time position is essential for maintaining our reputation for excellence and reliability in the industry. The successful candidate will implement robust quality control processes and foster a culture of continuous improvement across all operations.

Responsibilities:

• Review, develop, enhance, and maintain the ISO 9001-aligned QMS to ensure it reflects current industry standards and business strategy.
• Lead structured reviews of existing quality-related processes, procedures and workflows. Rewrite to improve and align with strategic objectives and industry requirements.
• Work with the senior management team to ensure quality processes support business growth, framework delivery models, digital transformation and operational priorities.
• Prepare and review Project Quality Plans, Inspection & Test Plans (ITPs) and assurance deliverables for civil engineering projects.
• Conduct audits, inspections and surveillance to verify compliance.
• Lead NCR identification, root-cause analysis and corrective action implementation, ensuring lessons learned feed into updated processes.
• Liaise with clients, designers and subcontractors to resolve quality issues and maintain transparent communication.
• Ensure that quality records, test certificates, inspection reports, and handover documentation are complete, accurate, and stored correctly.
• Identify trends and improvement opportunities across projects and embed them into revised processes and business-wide systems.
• To be aware of all Company Safety, Health, Environmental and Quality (SHEQ) policies, procedures, and management systems. To ensure their application as they relate to your areas of responsibility.
• Attend training and development activities as required.
• Undertake any such duties which may be ascribed to the role (from time to time).

Qualifications:

• Bachelor's degree in construction management, engineering, or a related field.
• A minimum of 5 years of experience in quality assurance within the civil and construction industry.
• ISO 9001 expertise, with proven experience implementing, auditing, and improving quality management systems.
• Demonstrable experience reviewing, rewriting and improving business processes within a construction or civil engineering environment.
• Strong knowledge of the construction industry is essential; civil engineering delivery is preferred.
• Experience preparing and managing project quality plans, inspection & test plans, non-conformance reports and handover documentation.
• Competence in common data environment platforms such as Viewpoint, BIM 360 or ProjectWise.
• Strong analytical skills, with the ability to interpret specifications, drawings, test data and quality records.
• Internal auditor qualification for ISO 9001 is desirable.
• CSCS card and relevant SHEQ training are preferred.
• Collaborative approach, with the ability to work across multidisciplinary teams and influence positive change.
• Proactive, organised and able to manage multiple priorities across live projects and business improvement initiatives.
• Confident in challenging and driving continuous improvement.

Company Overview

For over 60 years, I & H Brown has been delivering high-quality civil engineering and construction solutions across the UK. What began as a small family business has grown into a diverse group of companies operating across civil engineering, property development, plant hire, farming, and energy. While our business has evolved, our values remain the same. We believe our people are our greatest asset, and the dedication, expertise, and commitment of our teams have been instrumental in our success. We foster a collaborative and supportive working environment where individuals are encouraged to develop their skills, share ideas, and build rewarding careers. Our work delivers essential infrastructure that benefits clients, communities, and future generations. We take pride in our innovative approach, our commitment to sustainability, and our ability to work together to achieve exceptional results. Whether you are starting your career, looking for your next challenge, or seeking opportunities to grow and develop, I & H Brown offers the chance to be part of a business that values its people and invests in their future.