Quality Assurance Executive

TN United Kingdom; Leeds; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An innovative translation agency is seeking a Quality Assurance Executive to join their dynamic team. This role is pivotal in ensuring the highest quality of multilingual content across diverse projects. With a commitment to excellence, you will conduct thorough quality checks, provide constructive feedback, and collaborate within a supportive and multicultural environment. The company offers a hybrid working model, generous annual leave, and various perks to foster employee well-being. If you have a passion for languages and a keen eye for detail, this is an exciting opportunity to make a significant impact in the translation industry.

Benefits

33 days annual leave

Company training budget

Work abroad policy

Industry-leading pension scheme

Value-led recognition prizes

Family Policies

Hybrid working

Cycle to work scheme

Life Assurance

Free weekly breakfasts

Qualifications

• Strong attention to detail and ability to meet deadlines.
• Passion for languages and delivering high-quality content.

Responsibilities

• Conduct quality assurance checks on translation content.
• Provide feedback to translators to improve content quality.
• Record results and report on quality assurance issues.

Skills

Attention to detail

Time management

IT literacy

Constructive feedback delivery

Familiarity with QA software

Flexibility

Passion for language

Tools

CAT tools

Planka boards

Google Sheets

Job description

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We have an exciting opportunity to join our Translation team as a Quality Assurance Executive.

As a translation agency that holds ISO 17100 certification, we pride ourselves on delivering top-notch quality for clients across multiple industries. Quality is at the heart of everything we do, whilst also delivering content in exceptionally quick turnarounds and across 100+ languages.

That's where you come in!

Reporting to the Senior Linguistic Manager, you'll play a key role in driving our quest for high-quality content. You'll work on a number of creative and diverse translation projects across multiple languages - completing final checks of content.

The office is a multicultural and diverse environment, with a supportive culture where success is celebrated. If you have a passion for languages and translation, this is the perfect opportunity for you!

The role:

• Permanent, full-time (Mon-Fri) - 37.5 hours per week with a hybrid-working policy
• Completing quality assurance checks of language content in a CAT tool or other platform (e.g. omissions, punctuation, numerical values etc.)
• Providing constructive feedback to translators from quality assurance checks in order to uphold standards and facilitate continual improvement
• Recording results of quality assurance checks in tools such as Planka boards and Google sheets
• Reporting on key issues arising at the quality assurance stage and identifying root problems
• Actively proposing solutions to drive improvement of content quality standards
• Supporting Global Resourcing with the evaluation of freelance translation/quality assurance tests, through the content management system (CMS)

About you:

• Excellent attention to detail
• Time management skills with the ability to work to deadlines
• IT literacy
• Ability to effectively deliver constructive feedback
• Familiar with QA software/LQA models
• Flexible in approach to work
• Passion for language

What we offer:

• 33 days annual leave (including bank holidays), plus your birthday off
• Company training and events budget
• Work abroad policy (up to 30 days per year)
• Industry-leading pension scheme (matched up to 7%)
• Value-led recognition prizes
• Industry-leading Family Policies
• Hybrid, flexible working
• Cycle to work scheme
• Life Assurance and private Bupa healthcare
• Regular team socials
• Employee discounts through Perkbox
• Vibrant office environment with free weekly breakfasts and Friday drinks