Quality Assurance & Enhancement Coordinator

Birmingham City University; Birmingham; On-site; GBP 26,000 - 34,000; Full time

Job summary

Two Quality Enhancement Officers are being sought to join the Quality Assurance & Enhancement team at Birmingham City University. The roles include permanent positions and a maternity cover.

You will support quality assurance and enhancement activities across the University, working closely with academic and professional services colleagues. You will provide administrative and operational support for programme approval, review and governance processes, helping ensure quality activities run

Qualifications

• Experience managing documents, data and records accurately and systematically.
• Experience servicing meetings with effective written and verbal communication and strong organisational skills.
• Experience in an administrative or coordination role within a complex organisation.
• Knowledge of or interest in quality assurance or academic governance in higher education.

Responsibilities

• Provide operational support for programme validation, review and reapproval processes, including scheduling, documentation and stakeholder communication.
• Maintain accurate records of academic programmes, quality processes and committee outcomes.
• Coordinate and service academic quality committees, including preparing papers, taking minutes and following up actions.
• Support data collation, reporting, guidance materials and staff development activity related to academic quality.
• Experience in an administrative or coordination role within a complex organisation (already listed).

Skills

Records management

Meeting coordination

Administrative coordination

Quality assurance interest

Job description

Two Quality Enhancement Officers are being sought to join the Quality Assurance & Enhancement team at Birmingham City University. The roles include permanent positions and a maternity cover.

You will support quality assurance and enhancement activities across the University, working closely with academic and professional services colleagues. You will provide administrative and operational support for programme approval, review and governance processes, helping ensure quality activities run