Quality & Assurance Coordinator | Flexible First

Scottish and Southern Electricity Networks; Inverness; Hybrid; GBP 35,000 - 41,000; Full time

Benefits offered by this job

Private healthcare discounts

Gym membership discounts

Online GP access

24/7 counselling

Cycle to Work scheme

Family entitlements

Job summary

SSEN Distribution is seeking a Quality & Assurance Coordinator to strengthen the Business Assurance team. You will support quality standards, document control, and performance reporting while collaborating with colleagues across a large energy organisation.

The role offers flexible first options and requires a proactive, detail-oriented professional to help drive continuous improvement in governance and compliance. Base location includes Inverness with 50% travel to SSEN sites as needed.

Qualifications

• Experience supporting quality assurance, governance, compliance or business improvement activities.
• Strong organisational skills with the ability to manage multiple priorities and deliver accurate work to deadlines.
• Experience creating, maintaining or improving processes, procedures, guidance documents or operational standards.
• Good analytical skills with experience producing reports, maintaining databases or working with performance information
• Strong communication and relationship-building skills, with the confidence to work with a wide range of stakeholders and influence positive change.

Responsibilities

• Support the management and continuous improvement of business processes, procedures and quality standards across the organisation.
• Coordinate document control activities and maintain business documentation to ensure it remains accurate, compliant and accessible
• Produce and analyse management information, performance measures and training statistics to support informed decision-making.
• Collaborate with stakeholders across the business to identify opportunities for improvement and help implement practical solutions.
• Contribute to a culture of continuous improvement by supporting quality assurance activities, sharing best practice and helping teams deliver better outcomes.

Skills

Quality assurance experience

Governance & compliance

Process improvement

Analytical skills

Stakeholder communication

Job description

SSEN Distribution is seeking a Quality & Assurance Coordinator to strengthen the Business Assurance team. You will support quality standards, document control, and performance reporting while collaborating with colleagues across a large energy organisation.

The role offers flexible first options and requires a proactive, detail-oriented professional to help drive continuous improvement in governance and compliance. Base location includes Inverness with 50% travel to SSEN sites as needed.