Quality Assurance Coordinator

Pertemps Gloucester; Tewkesbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading staffing agency is seeking an experienced Quality Assurance Coordinator to join their National Driver Training team in Gloucester. This full-time role offers a competitive salary of £26,500 per year and involves coordinating the Quality Management System, planning audits, and fostering a culture of compliance within a dynamic environment.

Qualifications

• Strong organisational and multitasking skills.
• Strong understanding of quality management systems.
• Analytical mindset with attention to detail.
• Excellent communication and interpersonal skills.
• Previous experience in a similar role is advantageous.

Responsibilities

• Coordinate the implementation and maintenance of the Quality Management System.
• Plan, schedule and support audits, document findings.
• Monitor compliance with regulatory and contractual requirements.
• Track and present quality performance metrics to management.
• Act as a point of contact for quality and assurance.

Skills

Organisational and multitasking skills

Understanding of quality management systems

Analytical mindset

Communication and interpersonal skills

Ability to work independently

Experience with Microsoft 365

Job description

Overview

We are pleased to offer an excellent opportunity for an experienced Quality Assurance Coordinator to join our growing National Driver Training team based in Gloucester. This full-time role, Monday to Friday, comes with a competitive salary of £26,500 per year. Standard working hours are 07:30-16:30 or 08:30-17:30.

Responsibilities

• Coordinate the implementation, maintenance and continuous improvement of the Quality Management System (QMS), in line with ISO standards and industry regulations.
• Plan, schedule and support internal and external audits, document findings and ensure effective follow-up of corrective and preventive actions.
• Monitor and report on compliance with regulatory, contractual and organisational requirements, maintaining risk and compliance registers.
• Track, analyse and present quality performance metrics to management, identifying risks, trends and opportunities for improvement.
• Act as a central point of contact for quality, assurance and compliance, providing training, guidance and support to staff.
• Foster a culture of accountability, compliance and continuous improvement across the business.

Requirements & Experience

• Strong organisational and multitasking skills
• Strong understanding of quality management systems
• Analytical mindset with attention to detail
• Excellent communication and interpersonal skills
• Previous experience in similar role is advantageous
• Ability to work independently as well as collaboratively within the team
• Experience with Microsoft 365 software
• Ability to influence and promote a quality culture across teams

If you are passionate about delivering exceptional service and enjoy working in a fast-paced, collaborative environment, we'd love to hear from you.

For more information, please contact Josie at Pertemps on (phone number removed) or email (url removed)