Quality Assurance Coordinator

Oldham Council; Chadderton; On-site; GBP 34,000 - 38,000; Full time

Job summary

Oldham Council is seeking a highly organised Quality Assurance Coordinator to support the delivery of the Children’s Social Care Quality Assurance Framework. The role focuses on capturing and sharing learning from practice reviews, audits and performance activity, to improve outcomes for children and families and to support inspection readiness.

The post reports to the Social Care / Social Work Academy with a fixed-term contract of 12 months and a salary in the band £34,434–£38,221, based in

Qualifications

• Strong organisational and coordination skills with the ability to manage information, actions and deadlines effectively.
• Experience of working with data, reports or performance information to support service improvement.
• Excellent communication skills with the ability to work with a range of colleagues, managers and partners.

Responsibilities

• Coordinate quality assurance activity, including practice reviews, thematic audits, feedback mechanisms and learning actions.
• Collate, organise and present information and data to support service improvement and inspection readiness.
• Support effective communication of learning, key messages and development opportunities across the workforce.
• Help improve the quality and consistency of information recorded on systems such as Mosaic.
• Track and evidence the impact of learning and service improvement activity across Children’s Social Care.
• Build effective relationships with colleagues, managers and partner agencies to promote learning and continuous improvement.

Skills

Organisational skills

Coordination

Data and performance

Communication

Tools

Mosaic

Job description

Directorate: Children and Young People
Service: Children’s Social Care / Social Work Academy
Post title: Quality Assurance Coordinator
Contract type: Fixed term, 12 months
Salary: £34,434 - £38,221
Hours per week: 36.66
Location: Spindles / Rock Street, Oldham
Closing date: Sunday 30th August 2026

Role overview

We are looking for a highly organised and motivated Quality Assurance Coordinator to support the delivery of Children’s Social Care’s Quality Assurance Framework.

This is an exciting opportunity to play a key role in strengthening the way we capture, coordinate and share learning from practice reviews, audits, feedback and performance activity. The post will support improved communication, better use of data, and the tracking of learning and improvement across Children’s Social Care and the Oldham Safeguarding Children Partnership.

The successful candidate will work closely with managers, practitioners and partners to help ensure that quality assurance activity is well coordinated, meaningful and focused on improving outcomes for children, young people and families.

Key responsibilities

The postholder will:

• Coordinate quality assurance activity, including practice reviews, thematic audits, feedback mechanisms and learning actions.
• Collate, organise and present information and data to support service improvement, management oversight and inspection readiness.
• Support effective communication of learning, key messages and development opportunities across the workforce.
• Help improve the quality and consistency of information recorded on systems such as Mosaic.
• Track and evidence the impact of learning, feedback and service improvement activity across Children’s Social Care.
• Build effective and constructive relationships with colleagues, managers and partner agencies to promote challenge, reflection, learning and continuous improvement.

Key requirements

We are looking for someone who has:

• Strong organisational and coordination skills, with the ability to manage information, actions and deadlines effectively.
• Experience of working with data, reports or performance information to support service improvement.
• Excellent communication skills, with the ability to work with a range of colleagues, managers and partners.

Additional information

This post does not require a Disclosure and Barring Service check and does not require registration with Social Work England or another professional body.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.

About us

We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We’ve identified three missions with our residents and partners, focusing on what will deliver the biggest impact:

A Great Place to Live, Healthier, Happier Lives, and Green and Growing.

We’re looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information.

Our values and behaviours

By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ‘Proud, Ambitious, and Together’, and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham.

We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out:

• Work with a resident focus
• Support local leaders
• Committed to the borough
• Delivery high performance
• Take ownership and drive change

You can find out more about our values and behaviours on our greater.jobs Oldham page

Our benefits package

At Oldham Council we offer a great benefits package for our employees, which includes the following:

• 25 days annual leave which increases after 5 and 10-years’ service
• The option to purchase additional annual leave.
• An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.
• Discounted gym membership with Oldham Active.
• Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.
• Salary sacrifice scheme for home and electronics and Cycle to Work.
• Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.
• Staff recognition and celebration events.
• Peer support groups

Inclusive recruitment

We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.

If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character. https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

Unfortunately, at this time we are not able to offer sponsorship.

If you’re an applicant with disabilities and have previously been in or currently in care, a carer, someone who has served in the Armed Forces, or you’ve participated in the GM Elevate Programme, and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under our Guaranteed Assessment Scheme.

Data and privacy

For details of how we use your data please see our Privacy Notice

Important information

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy.

Supporting Documents

Job Description & Person Specification

Right To Work