Higher Business Services Administrator

Allscreens Nationwide Ltd; Oldham; On-site; GBP 26,000 - 28,000; Part time

Benefits offered by this job

25 days annual leave

LGPS pension

Discounted gym membership

Job summary

Oldham Council is seeking a committed administrator to support frontline children’s social workers and managers. You will coordinate and minute meetings, distribute documents, and ensure accurate recording of service information.

The role requires handling confidential data with care and delivering excellent customer service within a busy team. The position offers a 12-month fixed-term contract, 22 hours per week, based in Spindles, with a pro-rata salary of £26,403 - £28,142 per annum.

Qualifications

• Experience in coordinating and minuting meetings.
• Strong organisation skills and ability to work on own initiative.
• Experience delivering high standard customer service.
• Experience ordering goods, services and handling financial tasks.
• Able to work at pace with great attention to detail.
• Strong communication and interpersonal skills.
• Knowledge of GDPR and data protection regulations.

Responsibilities

• Coordinate and minute social care meetings and distribute key documents to professionals and families.
• Record information relevant to the service on systems accurately.
• Provide administrative support with shifting priorities and deadlines.
• Deliver excellent customer service as part of a team.
• Use computer packages and internal systems to communicate with diverse audiences.
• Safely manage confidential and sensitive information.

Skills

Meeting coordination

Minuting meetings

Customer service

Data handling

Communication

GDPR knowledge

MS Office

Internal systems

Tools

MS Office

Internal systems

Job description

Ref: 001672

Contract Type: 12 month fixed term contract

Salary: £26,403 - £28,142 per annum pro rata

Hours: 22 per week

Based: Spindles

Closing date: 22nd August 2026

Role overview

We’re looking for a committed and motivated person to provide high quality professional support to frontline children’s social workers and managers to help families keep children safe. If you’re looking to make a real difference, Children’s Services are looking for people like you, to provide effective and comprehensive administrative support to our Childrens Social Care Teams, ensuring service support needs are met efficiently and effectively

If you join us, we will ensure that you have everything needed to do your job well and support you to progress in your career. We have a loyal, supportive, and enthusiastic workforce who will give you a very warm welcome.

In this role you will:

Co-ordinate and minute social care meetings and distribute key documents to professionals and families.

• Ensure information relevant to the service is recorded on systems accordingly.
• Provide administrative support, working to competing and changing priorities and demands.
• Provide an excellent level of customer service working as part of a team.
• Use computer packages and internal systems and communicate with a variety of audiences.
• Securely manage confidential and sensitive information.

We need you to have:

• Experience in co-ordinating and minuting meetings.
• Good organisational skills and be able to work on own initiative.
• Experience of providing a high standard of customer service.
• Experience of ordering goods and services and undertaking financial tasks.
• Be a flexible team player, able to work at pace with excellent attention to detail.
• Strong communication and interpersonal skills.
• Knowledge of the General Data Protection Regulations.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.

About us

We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We’ve identified three missions with our residents and partners, focusing on what will deliver the biggest impact:

A Great Place to Live, Healthier, Happier Lives, and Green and Growing.

We’re looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information.

Our values and behaviours

By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ‘Proud, Ambitious, and Together’, and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham.

We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out:

• Work with a resident focus
• Support local leaders
• Committed to the borough
• Delivery high performance
• Take ownership and drive change

You can find out more about our values and behaviours on our greater.jobs Oldham page

Our benefits package

At Oldham Council we offer a great benefits package for our employees, which includes the following:

• 25 days annual leave which increases after 5 and 10-years’ service
• The option to purchase additional annual leave.
• An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.
• Discounted gym membership with Oldham Active.
• Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.
• Salary sacrifice scheme for home and electronics and Cycle to Work.
• Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.
• Staff recognition and celebration events.
• Peer support groups

Inclusive recruitment

We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.

If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character. https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

Unfortunately, at this time we are not able to offer sponsorship.

If you have completed the GM Elevate (Leadership Development) Programme please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application.

If you’re an applicant with disabilities and have previously been in or currently in care, a carer, someone who has served in the Armed Forces, or you’ve participated in the GM Elevate Programme, and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under our Guaranteed Assessment Scheme.

Data and privacy

For details of how we use your data please see our Privacy Notice

Important information

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy.

Right to Work in the UK from 1st July 2021.doc

Supporting Documents

Job Description & Person Specification

Right To Work