Quality Assurance & Compliance Officer - 15 Month FTC

Eurofins; Greater London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Quality Assurance & Compliance Officer for a 15-month fixed-term contract. This role is crucial in maintaining the Quality Management System and ensuring compliance with ISO standards within a Clinical Diagnostics laboratory. You'll be responsible for training staff, managing audits, and supporting quality documentation. Join a forward-thinking company dedicated to making the world safer and healthier, while enjoying a range of benefits, including enhanced annual leave and a company pension plan. This is a fantastic opportunity to contribute to a meaningful mission while advancing your career.

Benefits

Enhanced Annual Leave Entitlement

Company Pension Plan

Life Assurance (4x salary)

Healthcare Cash Plan

Employee Assistance Programme

Health and Wellbeing Programmes

Free parking

Worldwide career opportunities

Qualifications

• Degree in Biomedical Science or equivalent is required.
• Experience in ISO standards and quality management systems is essential.

Responsibilities

• Maintain the Quality Management System and assist with compliance to ISO standards.
• Train laboratory staff in health and safety and quality requirements.

Skills

Quality Management System (QMS)

ISO 9001

ISO 15189

Document Control

Auditing

Change Management

Blood Sciences

Communication Skills

Root Cause Analysis

Education

Degree in Biomedical Science

Active CPD Portfolio

Tools

Q-Pulse

Job description

Quality Assurance & Compliance Officer - 15 Month FTC

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Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

We’re proud to be an armed forces-friendly place to work and welcome applications from reservists, armed forces veterans (including the wounded, injured and sick), as well as cadet instructors, and military spouses and partners.

If you want to continue to help make our world a safer and healthier place, then apply for the role below and become a part of the extraordinary Eurofins network.

Job Description

Please note, this is initially a 15 Month Fixed Term Contract.

Working hours are Monday - Friday, 9am - 5pm.

As a Quality Assurance & Compliance Officer, you will provide operational support in maintaining the Quality Management System (QMS) and assisting with compliance to ISO standards and Health & Safety processes within the Clinical Diagnostics laboratory.

• Assist in the day-to-day maintenance of the QMS (Q-Pulse) with its associated ISO or other regulatory standards as per service requirements, including document control, logging non-conformities, trending corrective actions, and opportunities for improvement.
• Deputise for the Deputy Quality Manager within scope, act as a UKAS contact when required, ensuring timely management of UKAS assessment findings, with documentation of root causes, impacts, and completion of agreed actions by submission deadlines.
• Train laboratory staff in applicable health and safety requirements, quality inductions, document control, non-conformities change management, and auditing techniques when required. Develop training materials and presentations to assist with this, liaising with other lead scientists.
• Coordinate and organise annual temperature monitoring probes and pipette calibration services between clinical diagnostics and genetics. Review, follow up, or escalate actions raised by suppliers.
• Ensure all equipment records, calibration, and monitoring are carried out by relevant laboratory staff and that appropriate records are maintained.
• Support the quality team in preparation and coordination of internal and external audits by compiling documentation and maintaining audit schedules.
• Help ensure quality documentation, including procedures, IQC/EQA, and the Quality Manual, are kept up to date.
• Monitor and log non-conformities, escalating overdue actions to the Deputy Quality Manager.
• Assist in organising monthly and bimonthly meetings.
• Support in maintaining records of staff training in quality and health & safety requirements.
• Work with training coordinators to ensure the laboratory, management, and medical training matrix is current.
• Assist in incident reporting processes and coordinate Health & Safety inspections.

Qualifications

• Educated to degree level or equivalent in Biomedical Science or a related field.
• Active CPD portfolio within the field.
• Experience in Blood Sciences service specialties.
• Experience in Change Management.
• Experience supporting a quality management system: ISO 9001, ISO 15189.
• Experience in performing various types of audits.
• Experience with document control software such as Q pulse, including uploading and reviewing documentation.
• Experience in assay validation/verification pre-acceptance testing.
• Experience in writing and reviewing SOPs.
• Experience handling adverse incidents and performing root cause analysis.
• Strong communication skills—both written and verbal.
• Proactive approach to tasks.

Additional Information

Benefits

At Eurofins, we are growing, innovating, and always learning. We celebrate employee achievements through awards, recognize life events, and support charitable causes via global fundraising.

Benefits include:

• Enhanced Annual Leave Entitlement
• Additional Annual Leave Purchase scheme
• Annual Leave Sellback Scheme
• Additional Annual Leave at service milestones
• Company Pension Plan
• Life Assurance (4x salary)
• Healthcare Cash Plan (after 6+ months)
• Enhanced Maternity, Adoption, and Paternity Schemes
• Employee Assistance Programme (24/7)
• Health and Wellbeing Programmes
• Free parking
• Worldwide career opportunities

What Happens Next

We aim to find the right individuals through assessment centers or staged interviews, giving candidates insight into working at Eurofins and allowing us to assess skills and strengths.

Our recruitment process involves collecting and processing personal data, with a commitment to transparency and data protection.

Closing Date

We may close or extend the vacancy depending on applications. Early application is encouraged. If you do not hear within 4 weeks of the closing date, your application was unsuccessful.

We support your development—apply even if you don’t meet 100% of the criteria. We embrace diversity and are an Equal Opportunity Employer. We are committed to sustainability, aiming for carbon neutrality by 2025.

More info at: https://careers.eurofins.com/

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Quality Assurance