Quality Assurance & Compliance Coordinator

Culina; Woodthorpe; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Salary Sacrifice Car Scheme

Wellbeing Support

Job summary

Culina is seeking a Quality Coordinator to support the quality manager across warehouse operations, ensuring the high level of customer service we provide is maintained. You’ll be involved in cross-training and providing additional support in other areas as needed.

You’ll assist with GDP and non-conformance training, internal audits, and maintaining ISO 9001 standards, as well as monitoring temperatures and handling NCRs and VOEs. This role supports a collaborative team environment.

Qualifications

• Excellent problem solving, analytical and organizational skills.
• Able to communicate well at all levels within the business.
• Identify improvements to benefit both GBD and our customer.
• PC Literate in Word, Excel and Outlook.
• Understand customer requirements ensuring all queries are dealt with efficiently.
• Able to work as part of a team and demonstrate a professional attitude.
• Organised and focused approach to all administrative duties.

Responsibilities

• Support the quality manager in all aspects of the job and maintain high customer service levels.
• Be flexible in cross training and provide support in other warehouse areas.
• Monitor and assist the training team with the Nvolve platform.
• Support GDP training and non-conformance training.
• Meet customer needs in quality-related requests and issues.
• Assist in H&S processes and reviews.
• Complete quality checks (KAPPA, rework and travel tests).
• Assist in internal audits to maintain ISO 9001 standards.
• Monitor warehouse temperatures to complete sample requests.
• Raise NCRs and follow up with VOEs.
• Maintain the document control matrix.

Skills

Problem solving

Analytical skills

Organizational skills

Communication skills

Process improvement

MS Office (Word/Excel/Outlook)

Customer requirements understanding

Team player

Administrative skills

Job description

Culina is seeking a Quality Coordinator to support the quality manager across warehouse operations, ensuring the high level of customer service we provide is maintained. You’ll be involved in cross-training and providing additional support in other areas as needed.

You’ll assist with GDP and non-conformance training, internal audits, and maintaining ISO 9001 standards, as well as monitoring temperatures and handling NCRs and VOEs. This role supports a collaborative team environment.