Quality Assurance Assistant

SmartRecruiters, Inc.; Hemel Hempstead; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Early Access to Earnings

Flexible Time Off

Wellbeing & Health Support

Pension Scheme

Life Assurance

Sysco Perks Discounts

Product Discounts

Mortgage Advice

Enhanced Family-Friendly Leave

Job summary

Sysco GB is recruiting for a Quality Assurance Assistant to join our team on site in Hemel Hempstead. The role is full-time and permanent, with a Wednesday to Sunday shift from 6am to 2.30pm.

You will perform QC assessments across fresh, chilled, frozen and ambient products, ensuring quality aligns with specifications. You will report findings to Sysco GB Technical Teams and support requests as needed.

Qualifications

• Experience in food quality control.
• Proficient with Excel/PowerPoint/Word.
• Background in fresh produce is a plus.

Responsibilities

• Carry out QC assessments against specifications and store walks.
• Analyse customer complaint data and link with QAs.
• Liaise with suppliers re specifications and carry out requests.
• Adhoc reporting for products including fresh produce and meat.
• Admin of rejection and QC Hold processes.

Skills

Food QC

MS Office

Fresh produce knowledge

Tools

MS Office Suite

Job description

Sysco are currently recruiting for aQuality Assurance Assistant to join the teamon sitein Hemel Hempstead, on a Full-Time Permanent basis. Working week will be Wednesday to Sunday – 6am – 2.30pm.

In this role you will carry out QC Assessments of products to ensure Quality Vs Specification and reject when out of spec. You will monitor a range of products which will include fresh produce, fresh meat, chilled, frozen and ambient products to ensure consistent customer quality delivered. As a Quality Assurance Assistant, you liaise and report the findings to the Sysco GB Technical Teams as well as supporting any requests made by them.

Key Accountabilities;

• Carryout product assessments against specifications and conduct store walks.
• Analyse Customer complaint data (linking with NDCs QAs)
• Liaise with category TMs and suppliers re specification and product standards and carry out any requests from them including the weekly surveillance photographs.
• Adhoc reporting or assessment, based on Company need; for all products including fresh produce and meat (Spot check any agreed high-risk customers; new / onboarding and those picked up directly with sales colleagues).
• Admin of rejection and QC Hold process to business and suppliers.
• When involved in produce, monitor and assess quality of produce daily, including compliance to specification and stock rotation, monitoring products stocked and the quality of inbound produce.
• Carry out follow up assessments where appropriate on next batches.
• Monitor and assess stock for the regional depots.
• Housekeeping of the QA facility and monitoring of equipment.
• Support any training given at the depot in ensuring the above.
• To work with NDC QAs, TMs, FD Tech, and the depot Management team.
• Adhoc requests to support Technical Function at depot as requested by Supervisor / Manager.

You;

Essential to your success is experience in food Quality Control along with basic proficiency in Microsoft Office applications such as Excel, PowerPoint, and Word. A background in fresh produce would be advantageous. You are customer-centric, always putting both internal and external customers first, with a genuine passion for food and a people-oriented approach. Driven by performance, you consistently aim to deliver excellent results. You communicate effectively and professionally, whether by phone or email, and are self-motivated with the ability to work autonomously. Your tenacity and flexibility help you adapt to changing demands and challenges.

• Early Access to Your Earnings: Use our dedicated Wage Stream app to access your earned salary whenever you need it, helping you manage your finances with ease and confidence.
• Flexible Time Off: Take advantage of the option to purchase additional annual leave.
• Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family.
• Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term.
• Life Assurance: Peace of mind with life assurance coverage designed to protect you and your loved ones.
• Exclusive Discounts: Enjoy access to Sysco Perks, where you’ll find discounts on everything from gym memberships to your weekly grocery shop.
• Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices.
• Free Mortgage Advice: Navigate the property market with confidence thanks to complimentary expert mortgage guidance.
• Enhanced Family-Friendly Leave: Our policies support you through important life moments, offering greater flexibility and care for you and your family.

Additional Information

At Sysco everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Sysco and we recognise that Sysco can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.