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Quality Assurance and Performance Reporting Officer

Hays

Glasgow

On-site

GBP 40,000 - 54,000

Full time

4 days ago

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Job summary

Join a forward-thinking organisation as a Quality Assurance and Performance Reporting Officer, driving high standards in delivering infrastructure projects. Your role includes leading quality processes and mentoring teams to ensure compliance with quality benchmarks, making a significant impact on service delivery and client satisfaction.

Benefits

Opportunities for professional development

Collaborative team environment

Competitive salary and benefits package

Qualifications

Minimum 5 years' experience in quality assurance.
Strong understanding of software development lifecycle and testing methodologies.
Experience implementing QA frameworks aligned with ISO standards.

Responsibilities

Lead quality assurance processes and mentor team members.
Develop and maintain the company's Quality System.
Report on internal and contractual KPIs.

Skills

Analytical thinking

Problem-solving

Communication

Team collaboration

Flexibility

Education

Level 4 Award in Internal Quality Assurance of Assessment Processes and Practice

Quality Assurance and Performance Reporting Officer

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This range is provided by Hays. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Your New Company

You'll be joining a forward-thinking organisation at the forefront of delivering high-quality highways infrastructure projects. With a strong commitment to safety, quality, and performance, the company fosters a collaborative and supportive environment where innovation and continuous improvement are encouraged.

Your New Role

As a Quality Assurance and Performance Reporting Officer, you will play a key role in ensuring the highest standards across all products and services. Working closely with the HSEQ Manager, you will lead quality assurance processes and mentor team members to build a results-driven and collaborative culture.

You will be responsible for implementing and auditing company policies, ensuring adequate resources and equipment are in place, and maintaining strong communication with clients and colleagues. A significant part of your role will involve organising and delivering internal and external reports in line with contractual and business requirements.Key responsibilities include:

Developing and maintaining the company's Quality System.
Designing and executing QA strategies, policies, and procedures.
Conducting thorough testing of processes, including functional, regression, performance, and security testing.
Collaborating with cross-functional teams to align quality standards with business goals.
Reporting on internal and contractual KPIs and recommending improvements.
Managing relationships with external partners and vendors.
Conducting internal audits with HOCHTIEF, vendors, and contractors.
Staying up to date with industry trends and QA best practices.

What You'll Need to Succeed

Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF).
Minimum of 5 years' experience in quality assurance.
Strong understanding of the software development lifecycle and testing methodologies.
Proven experience implementing QA frameworks aligned with ISO standards.
Excellent analytical, problem-solving, and decision-making skills.
Strong communication and organisational abilities.
A collaborative mindset with the ability to motivate and develop others.
Flexibility and a proactive approach to problem-solving.

What You'll Get in Return

A pivotal role in shaping quality and performance standards across key infrastructure projects.
A supportive and collaborative team environment.
Opportunities for professional development and career progression.
Competitive salary and benefits package.
The chance to make a meaningful impact on service delivery and client satisfaction.

What You Need to Do Now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Industries
Highway, Street, and Bridge Construction

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