Quality Assurance Advisor

Lawes Insurance Recruitment; Scotland; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Quality Assurance professional, where you'll safeguard businesses and ensure excellence in service delivery. This role involves building strong relationships with key stakeholders, leading oversight of the UK Retail Appointed Representatives, and assisting with FCA reporting. You'll collaborate with various teams to establish effective oversight and travel to meet representatives across the North. If you have a compliance track record and a passion for quality assurance in the insurance sector, this is an exciting opportunity to make a significant impact.

Qualifications

• Compliance track record and insurance background are ideal.
• Knowledge of FCA handbook related to Appointed Representatives.

Responsibilities

• Build relationships with key stakeholders in the business.
• Lead oversight and monitoring of UK Retail Appointed Representatives.
• Assist with FCA reporting requirements.

Skills

Strong written and verbal communication skills

Sales skills

Negotiation skills

Analytical abilities

IT proficiency

MS Office proficiency

Education

Cert CII qualified or willingness to work towards

Job description

Partnering with a global insurance leader, you will be joining a team of diverse minds, safeguarding businesses and working hard to ensure excellence in Quality Assurance to clients.

EXPERIENCE

• Compliance track record
• Insurance background ideal
• Knowledge of the FCA handbook related to Appointed Representatives
• Ability to build firm and credible relationships
• Cert CII qualified or willingness to work towards

SKILLS

• Strong written and verbal communication skills
• Excellent sales, negotiation, and analytical abilities
• Proficiency in IT and MS Office proficiency

DAY-TO-DAY

• Building relationships with key stakeholders in the business
• Lead the independent oversight and monitoring of the UK Retail Appointed Representatives
• Assist with FCA reporting requirements
• Review and update team documents
• Travel to meet Appointed Representatives across the North
• Collaborate with branch and partner Assurance teams to establish and document oversight