Quality Assurance Administrator - Weybridge

Artemis Recruitment Consultants; Weybridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment consultancy in Weybridge is seeking a Quality Assurance Administrator to provide administrative support and conduct compliance checks. This role emphasizes high-quality service to clients and collaboration with senior partners, requiring strong communication and attention to detail.

Qualifications

• Positive, friendly, and service-oriented team player.
• Ability to stay focused under pressure and manage workload effectively.
• High accuracy in data entry and compliance checks.

Responsibilities

• Conduct compliance checks and process all new business according to company procedures.
• Provide high-quality administration and support services to HNW clients.
• Assist with the maintenance of office record-keeping systems.

Skills

Team-oriented mindset

Strong numeracy skills

Articulate communication skills

Attention to detail

Proactive attitude

Job description

Quality Assurance Administrator - Weybridge

We have an exciting new role for a Quality Assurance Administrator to join our client's office based in Weybridge. You will help conduct compliance checks and process all new business in accordance with company procedures. You will also provide high-quality administration and support services to HNW clients and Senior Partners of the business.

Job Summary and Responsibilities:

1. Provide friendly and efficient service to all Partners and Client Experience Executives.
2. Assist with the maintenance of the company’s office record-keeping systems (both electronic and manual).
3. Conduct compliance checks and process all new business according to company procedures and within agreed timescales.
4. Respond to client queries regarding new business and provider correspondence to ensure compliance and accuracy.
5. Maintain central spreadsheets to assist with management information provision.
6. Collaborate with the Senior Quality Assurance Executive on post-submission checks of business for Partnership Business Units, providing necessary feedback.
7. Ensure data entered into the database is accurate and complete.
8. Assist with admin and MI reporting to the Quality Assurance Manager and Senior Quality Assurance Executive.
9. Undertake any other duties relevant to your role, skills, and experience.
10. Participate in relevant training and development initiatives.
11. Ensure compliance with the Regulator’s Fit & Proper requirements.

Key Skills and Attributes:

• Positive, friendly, and service-oriented team player with a proactive attitude.
• Ability to stay focused and calm under pressure, managing own workload effectively.
• Smart appearance and articulate communication skills.
• Honesty, integrity, and confidentiality.
• Ability to build rapport with clients and maintain strong working relationships.
• Strong numeracy skills.
• Team-oriented mindset.
• Use of initiative in handling queries from internal clients.
• High accuracy, attention to detail, and quality standards.