Quality Assurance Administrator - Weybridge

Artemis Recruitment Consultants; Weybridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A recruitment consultancy in Weybridge is seeking a Quality Assurance Administrator to help conduct compliance checks and provide high-quality administration support. The ideal candidate will possess strong communication skills, attention to detail, and a positive, service-oriented attitude. This role involves collaborating with Senior Quality Assurance Executives and ensuring compliance with company procedures.

Qualifications

• Positive, friendly, service-oriented team player.
• Ability to stay focused and calm under pressure.
• High accuracy and attention to detail.

Responsibilities

• Provide friendly and efficient service.
• Conduct compliance checks and process new business.
• Maintain central spreadsheets for management information.

Skills

Service-oriented

Communication skills

Attention to detail

Numeracy skills

Team player

Job description

Quality Assurance Administrator - Weybridge

We have an exciting new role for a Quality Assurance Administrator to join our client's office based in Weybridge. You will help conduct compliance checks and process all new business in accordance with company procedures. You will also provide high-quality administration and support services to HNW clients and Senior Partners of the business.

Job summary and Responsibilities:

• Provide friendly and efficient service to all Partners and Client Experience Executives.
• Assist with maintaining the company’s office record-keeping systems (both electronic and manual).
• Conduct compliance checks and process all new business according to company procedures and within agreed timescales.
• Respond to Client (CEE) queries regarding the new business and Provider correspondence to ensure compliance and accuracy.
• Maintain central spreadsheets to assist with Management Information provision when required.
• Collaborate with the Senior Quality Assurance Executive on post-submission checks of business for Partnership Business Units, providing relevant feedback.
• Ensure that data entered into the database is accurate and complete.
• Assist with admin/MI Reporting to the Quality Assurance Manager & Senior Quality Assurance Executive as needed.
• Undertake any other duties appropriate to your role, skills, and experience.
• Participate in relevant training, competence, and development initiatives.
• Meet the Regulator’s Fit & Proper requirements continuously.

Key skills and personal attributes:

• A positive, friendly, service-oriented team player with a “can-do” attitude, aware of the advisers' role in providing financial advice.
• Ability to stay focused and calm under pressure and manage workload effectively.
• Smart appearance and articulate communication skills.
• Honesty, integrity, and confidentiality are essential.
• Ability to build rapport with clients within FD.
• Strong relationship-building skills across the business.
• Strong numeracy skills.
• Team player with initiative to handle internal queries.
• High accuracy, attention to detail, and work standards.