Quality Assurance Administrator

Progressive Care Ltd; Rotherham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading social care provider in Rotherham seeks an Administrator to ensure quality assurance of court Parenting Assessment Reports. The ideal candidate will demonstrate excellent spelling, grammar, and formatting skills, strong IT proficiency, and organizational abilities. This role offers a chance to grow in a supportive environment with a range of benefits, including a competitive salary and 29 days of annual leave.

Benefits

Competitive Salary

29 days holiday incl. Bank Holidays

Auto Enrolment in NEST Pension

Qualifications

• Ability to handle sensitive information with discretion.
• Experience of quality assurance of official reports is desirable.
• Knowledge of safeguarding principles and relevant legislation.

Responsibilities

• Quality Assurance, proof reading and formatting of Parenting Assessment Reports for Court.
• Administrative and Document Management.
• Business Support including administration of meetings and taking meeting minutes.

Skills

Excellent Spelling, Grammar and word formatting skills

Excellent IT skills

Strong written and verbal communication skills

Attention to detail

Organisational skills

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

As a national leader in Social Care for over 25 years, we are committed to innovation, excellence, and making a real impact. Our nurturing and empowering culture allows us to deliver exceptional services through our highly skilled, committed, and multi-disciplinary teams.

We offer a range of services, including:

• Family Assessment Services

• Children’s Residential Homes

• 16+ Supported Living

• Learning Disabilities Supported Living

All our services are designed to provide safety, growth, and independence for individuals and families.

Our Mission:

At Progressive Care, our brand stands for trust, quality, and care. Every service we provide is thoughtfully designed to deliver excellence, consistency, and a meaningful impact. With a professional and person-centred approach, we ensure reliability and progress, creating lasting value for those we care and support.

Job Purpose:

To support thecontinuousimprovement and regulatory compliance of the service by providing exceptional administrative support through having excellent attention to detail within a fast-paced environment.

The role involves the quality assurance of Parenting Assessment Reports destined for the courts to ensure these are of the required standard within designated timescales. Reports are completed by professional social workers and no content changes are required, however often they can contain spelling errors, poor grammar, incorrect formatting. These mistakes need to be picked up and amended to retain the quality of the report alongside comments on house style and any repetition.

There will be a requirement to ensure effective administration and accurate minutes taken of key meetings, including our legal panel. Responsibilities will include the tracking of actions to secure consistent follow up of actions agreed. The position is new and will give the individuals chance to develop the role and take it to new heights in Quality Assurance.

Key Responsibilities:

• Quality Assurance, proof reading and formatting of Parenting Assessment Reports for Court

• Attention to detail and consistent house style

• Administrative and Document Management

• Communication and Coordination

• Confidentiality and Data Protection

• Business Support including administration of meetings and taking meeting minutes

• Tracking actions agreed to ensure timely completion

Person Specification:

Essential:

• Excellent Spelling, Grammar and word formatting skills.

• Excellent IT skills.

• Be able to work swiftly, with purpose and manage timescales effectively.

• Excellent organisational skills and attention to detail.

• Strong written and verbal communication skills.

• Competent in using Microsoft Office (Word, Excel, Outlook).

• Ability to handle sensitive information with discretion.

Desirable:

• Experience of quality assurance of official reports

• Understanding of the importance of managing organisational reputation in a legal arena.

• Knowledge of safeguarding principles and relevant legislation.

• Experience producing reports, audits, or performance dashboards.

• Knowledge of quality assurance processes and regulatory compliance is desirable.

Benefits:

• Competitive Salary:

• 29 days holiday incl. Bank Holidays

• Auto Enrolment in NEST Pension

Are you Ready to Start Your Career with us? Speak to our Talent Team today and join the Progressive Care Community!

**Due to the nature of this role, Progressive Care conducts enhanced background checks through the Disclosure & Barring Service (DBS) for all hired personnel. Please note that sponsorship is not available for this position, and all applicants must have the right to work in the UK. **