Quality Assistant 2

Uniting People; Southall; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading quality management provider in Southall is seeking a quality assurance specialist to conduct audits, maintain quality management systems, and oversee product inspections. The ideal candidate should have a strong understanding of food safety standards, experience in document control, and an ability to handle customer complaints effectively. This position supports quality management processes in a fast-paced environment while ensuring compliance with industry standards.

Qualifications

• Experience in quality management and auditing for food safety.
• Knowledge of GMP and GHP standards in food production.
• Ability to perform technical reporting and document control.

Responsibilities

• Conduct quality checks and audits for bakery and warehouse operations.
• Maintain product inspections and laboratory testing schedules.
• Support with customer complaint investigations and technical KPI reporting.

Job description

• To work closely with Operational Teams, to share information and best practices to improve and achieve higher standards.
• To ensure all Quality Management System standards are being followed.
• Carrying out site GMP, GHP audits according to the schedule for bakery and warehouse.
• Carrying out quality checks, document verification checks where required for bakery and warehouse operations.
• Maintaining product inspections and laboratory testing, and generation / follow up of POs. Carrying out shelf-life validation checks as required.
• Complete and record calibration tests on monitoring equipment.
• Training in aspects of food safety and quality as required including food Safety inductions.
• Generation and close off internal and external Non-conformances.
• Involvement in pest control management, non-conformance closure and maintaining relevant documents.
• Administrative duties for, document control, internal and external specifications systems and portals, labels, reporting information such as plastic tax, palm oil, cocoa, etc.
• Supporting with customer complaints investigations.
• Managing the product assessment and laboratory testing schedule.
• Conducting traceability exercise, manging site traceability schedule.
• Assisting Technical Manager in following instructions correctly and preparing sites within the scope of responsibility for third party audits and visits. Supporting in closing out site non-conformances raised during third-party audits.
• Reporting technical KPIs as required for monthly, quarterly meetings.
• Any other projects and tasks as requested by line manager.

Providing and supporting cover during team absences and holidays.