Quality and Risk Manager

Circle Health Group Ltd; Bedford; On-site; GBP 39,000 - 46,000; Full time

Job summary

A leading healthcare provider in Bedford seeks a Quality and Risk Manager to lead quality and governance initiatives, ensuring safe patient care. The role involves coordinating inspections, supporting incident investigations, and driving improvements in compliance with national standards. Ideal candidates possess experience in healthcare governance, strong analytical skills, and a relevant qualification. This is a full-time, permanent position with a competitive salary up to £46,000 per year.

Benefits

25 days holiday + bank holidays

Management Bonus Scheme

Private Pension Scheme

Private Healthcare Scheme

Family Friendly policies

Non-contributory life insurance

Employee recognition programmes

Industry leading training and development opportunities

Qualifications

• Previous experience in the healthcare industry with governance or risk management background.
• Experience conducting Root Cause Analysis (RCA).
• Proven ability to work collaboratively across teams.

Responsibilities

• Lead and coordinate hospital's quality and governance functions.
• Prepare the hospital for CQC/HIS/HIW inspections.
• Support and lead incident investigations.

Skills

Experience in healthcare governance or risk management

Knowledge of clinical governance and national quality frameworks

Interpersonal and communication skills

Project facilitation and leadership

Data analysis and report-writing

Education

Relevant health-related qualification

Job description

Quality and Risk Manager
Circle Integrated Care - Bedford
37.5 Hours & Permanent
Salary: Up to £46,000.00 per year (depending on level of experience, training and qualification)

Circle Integrated Care is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Quality and Risk Manager to join their team of staff.

This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties of this role include:

• Lead and coordinate the hospital's quality and governance functions, ensuring delivery of safe, high-quality patient care in line with CHG and national standards.
• Champion a culture of safety and quality, raising awareness of governance frameworks and supporting staff to understand and implement key regulatory requirements.
• Prepare the hospital for CQC/HIS/HIW inspections, working with department leads to collate evidence and implement proactive improvement measures.
• Coordinate responses and action plans following inspections and audits, ensuring outcomes are tracked and completed within required timeframes.
• Ensure all incidents and complaints are logged and closed in accordance with CHG policy timeframes.
• Support and lead incident investigations, including Root Cause Analysis (RCA), ensuring outcomes are shared and actions embedded.

Applicants should meet the following criteria:

• Previous experience in the healthcare industry, with a background in governance or risk management.
• Strong knowledge of clinical governance, CQC/HIS/HIW standards, and national quality frameworks.
• Experience conducting complex investigations, including Root Cause Analysis (RCA).
• Excellent interpersonal and communication skills with the ability to present and educate confidently.
• Proven ability to facilitate change, lead projects, and work collaboratively across teams.
• Relevant health-related qualification and evidence of ongoing professional development.
• Strong data analysis and report-writing skills with an eye for identifying trends and driving improvement.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Management Bonus Scheme
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

...and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles...and more.

We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy