Quality and Improvement Manager

Optimo Care Group; Tendring; On-site; GBP 50,000 - 60,000; Full time

Job summary

Optimo Care Group is seeking a Quality and Improvement Manager to lead and innovate in the delivery of quality care across their services. This role is crucial in shaping cultural shifts and ensuring compliance with regulatory standards, all while driving positive change within the organization.

Benefits

Comprehensive Training

Career Progression

Supportive Team Environment

Employee Assistance Programme

Reward Gateway Discounts

£250 Refer-a-Friend Bonus

Qualifications

• Proven experience in a quality leadership role within health and social care.
• Deep understanding of regulatory frameworks (e.g. CQC).
• Passionate about inclusion, innovation, and making a measurable difference.

Responsibilities

• Delivering and embedding Group Quality Improvement Strategy.
• Leading quality assurance audits and compliance frameworks.
• Driving development of new policies and service improvement plans.

Skills

Communication

Data Analysis

Project Management

Stakeholder Engagement

Innovation

Education

Relevant qualification in health & social care

Job description

Quality & Improvement Manager

£50,000 to £60,000

At Optimo Care Group, we don’t just deliver care - we redefine it.

As the parent company of leading Domiciliary, Specialist Care and Supported Living providers, we are committed to setting the standard in the social care sector. Powered by innovation, compassion, and our unwavering PRIDE values, we work tirelessly to improve lives and drive excellence across every service.

We are now seeking an experienced and forward-thinking Quality and Improvement Manager to join our team - someone who shares our passion for quality, innovation and positive change.

Why Optimo?

When you join Optimo, you're not just joining a care provider - you're becoming part of a community that supports and champions your growth.

Benefits

• Comprehensive Training - Access to the Optimo Learning Academy for continual personal and professional development
• Career Progression - Clearly defined pathways in a growing, ambitious organisation
• Supportive Team Environment - Work with compassionate, skilled professionals who care as much as you do
• Employee Assistance Programme (EAP) - 24/7 access to confidential wellbeing and practical support
• Reward Gateway - Exclusive discounts at high street and online retailers, plus recognition and reward tools
• £250 Refer-a-Friend Bonus - Help grow our community and be rewarded for it
  
  

Your Role: Shaping Quality, Driving Innovation

As Quality and Improvement Manager, you will lead a cultural shift towards continuous improvement and operational excellence across all Optimo Care services.

This is more than a compliance role - it’s a strategic, high-impact position designed to influence how care is delivered across the board. You will create the “golden thread” that aligns our services with regulatory standards, best practice, and most importantly - the needs of the people we support.

Key Responsibilities Include:

• Delivering and embedding our Group Quality Improvement Strategy
• Leading quality assurance audits, benchmarking, and compliance frameworks (CQC and contractual)
• Driving the development and implementation of new policies, systems and service improvement plans
• Standardising quality practices across the organisation to create the Optimo Way
• Championing innovation and digital solutions to improve care outcomes
• Building strong partnerships with regulators, commissioners, staff and service users
• Shaping sector-wide thinking through policy influence and thought leadership
  
  

What We’re Looking For:

We want someone who’s not only strategically minded, but also hands-on - ready to inspire teams, lead projects and shape the future of quality care at Optimo.

Essential:

• A relevant qualification in health & social care, compliance, or quality improvement
• Proven experience in a quality leadership role within health and social care, preferably across multiple services
• Deep understanding of regulatory frameworks (e.g. CQC) and national best practices
• Exceptional communication, data analysis, project management and stakeholder engagement skills
• Passionate about inclusion, innovation, and making a measurable difference
  
  

Be the Difference in a Role that Makes a Difference.

If you're ready to take your career to the next level - and help shape the future of care delivery - we want to hear from you.

Apply today and become part of the Optimo journey.

HPINDOR