Quality and Governance Manager

NHS; Southampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare organization in Southampton seeks an experienced Governance & Quality Manager. You will lead clinical governance and quality improvement initiatives to ensure safe, effective, and patient-centered care. The ideal candidate has a relevant healthcare degree and proven experience in clinical governance. This role offers competitive salary, extensive wellness benefits, and opportunities for professional development. If you are passionate about making a real impact in healthcare, we want to hear from you.

Benefits

Competitive salary

Wellbeing and lifestyle benefits

Support for professional development

Outstanding long-term career opportunities

Qualifications

• Registered healthcare professional (NMC or HCPC) with a relevant degree.
• Proven experience in clinical governance, quality improvement, and leadership in a hospital setting.
• Strong knowledge of patient safety, risk management, audit, complaints handling, and regulation.

Responsibilities

• Lead and embed clinical governance systems to monitor and improve quality and safety.
• Oversee incident management, audits, and patient safety investigations.
• Act as the organisational lead for patient experience.

Skills

Clinical governance

Quality improvement

Patient safety

Leadership

Data-driven decision making

Education

Relevant degree in healthcare

Tools

Datix

MS Office

PowerBI

Job description

Overview

We are looking for an experienced and passionate Governance & Quality Manager to lead clinical governance, patient safety and quality improvement across our hospital and UTC. Reporting to the Head of Nursing and Clinical Services and accountable to the Hospital Director, you will play a pivotal role in embedding a strong governance culture that delivers safe, effective and patient‑centred care every day.

NB: A regular on‑call requirement is part of this role.

Responsibilities

• Lead and embed clinical governance systems to monitor, improve and assure quality and safety.
• Oversee incident management, risk registers, audits and patient safety investigations (PSIRF).
• Act as the organisational lead for patient experience, ensuring learning from feedback, complaints and incidents drives real improvement.
• Support CQC compliance, inspections, statutory notifications and quality reporting.
• Chair Clinical Governance meetings and contribute to senior leadership forums.
• Lead Infection Prevention & Control governance and assurance.
• Line‑manage and develop the Governance Administrator and Patient Relations Facilitator.
• Work collaboratively with clinical and operational leaders to continuously improve outcomes.

Benefits

• Competitive salary commensurate with experience.
• No routine scheduled evenings or weekends.
• Extensive range of wellbeing and lifestyle benefits.
• Support for professional development and growth.
• Outstanding long‑term career opportunities.

Qualifications

• Registered healthcare professional (NMC or HCPC) with a relevant degree.
• Proven experience in clinical governance, quality improvement and leadership within a hospital setting.
• Strong knowledge of patient safety, risk management, audit, complaints handling and regulation (CQC).
• Confident communicator with the ability to influence, lead and inspire multidisciplinary teams.
• Data‑driven, organised and comfortable using systems such as Datix, MS Office and PowerBI.
• A visible, values‑led leader who champions safety, learning and excellent patient experience.

If you are driven to make a meaningful impact on quality, safety and patient experience, we would love to hear from you.

For questions or to apply, please contact [e-mail].