Quality and Environmental Compliance Coordinator

Top Job Recruitment Ltd; Castle Point; On-site; GBP 35,000 - 39,000; Part time

Job summary

An established industry player is on the lookout for a meticulous Quality and Environmental Compliance Coordinator. This part-time position offers the chance to ensure adherence to ISO 9001 and ISO 14001 standards while overseeing internal audits, managing compliance documentation, and enhancing customer satisfaction. The successful candidate will play a pivotal role in supporting continuous improvement initiatives and environmental reporting, contributing to the company's commitment to quality and sustainability. If you are detail-oriented and passionate about compliance, this role is an exciting opportunity to make a significant impact.

Benefits

20 Days Holiday + Bank Holidays

Pension Scheme (Nest)

3-Year Incentive Program

Qualifications

• Experience with ISO 9001 and ISO 14001 standards is essential.
• Driving License is required for this role.

Responsibilities

• Conduct internal audits and manage compliance documentation.
• Oversee customer satisfaction reporting and handle complaints.
• Report on environmental data and ensure sustainability compliance.

Skills

ISO 9001 Compliance

ISO 14001 Compliance

Internal Audits

Customer Satisfaction Management

Document Management

Tools

CRM Software

Job description

Quality and Environmental Compliance Coordinator
Location: Colchester, Essex ( Occasional)
Salary: Pro-rata £35,000 - £39,000 per annum
Hours: Part-time, 22.5 hours per week
Holiday: 20 Days + Bank holidays (3-year incentive)
Pension: Nest

About the Role

We are seeking a detail-oriented Quality and Environmental Compliance Coordinator to support our ongoing commitment to ISO 9001 and ISO 14001 standards. This part-time role (22.5 hours per week) will involve overseeing internal audits, compliance documentation, supplier reviews, customer satisfaction reporting, and environmental data monitoring. The successful candidate will play a key role in ensuring our business adheres to regulatory and quality standards while supporting continuous improvement initiatives.

Key Responsibilities

Audits & Compliance

• Maintain and update the internal audit schedule.
• Conduct internal audits and allocate audits to other staff.
• Prepare documentation for external audits and liaise with auditors.

Complaints & Customer Satisfaction

• Manage and report external complaints, updating the CRM accordingly.
• Distribute and process customer satisfaction surveys, providing reports on feedback.

Document & Form Management

• Maintain version control of forms and issue updated versions.
• Process document change requests and ensure system documentation is up to date.
• Collaborate with the Health & Safety Officer to ensure compliance with regulations.

Environmental & Sustainability Reporting

• Collect and report on electricity, water, and vehicle fleet usage.
• Support ESOS reporting and ensure waste compliance, including duty

Requirements:

• Must have experience with ISO9001 & ISO14001
• Must have a Driving License