Quality and Continuous Improvement Manager

TN United Kingdom; Crawley; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Quality and Continuous Improvement Manager to enhance their commitment to excellence. In this pivotal role, you will lead quality assurance initiatives and foster a culture of continuous improvement across the organization. Your expertise will be critical in developing and monitoring quality management systems that align with industry standards. This position offers a unique opportunity to make a significant impact on service delivery and operational efficiency while promoting a collaborative environment for learning and development. Join a team that values innovation and excellence in surveying and engineering services.

Benefits

23 days holiday plus bank holidays

Staff benefits package

Pension Scheme

Health Insurance

Life Insurance

Company Van and Fuel card

Referral Scheme

IT & Phone Package

Recognition scheme

Continuous training and development

Qualifications

• Erfahrung im Qualitätsmanagement, vorzugsweise in der Bau- oder Ingenieurbranche.
• Kenntnis von Qualitätsmanagementstandards (ISO 9001) und Methoden (Six Sigma).

Responsibilities

• Entwicklung und Pflege des Qualitätsmanagementsystems zur Verbesserung der Dienstleistung.
• Überwachung von kontinuierlichen Verbesserungsinitiativen und deren erfolgreiche Umsetzung.

Skills

Qualitätsmanagement

Analytische Fähigkeiten

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Führungskompetenz

Projektmanagement

Lean Six Sigma

Education

Bachelor in Betriebswirtschaft

MBA oder höher

Tools

Qualitätsmanagementsysteme

Prozessverbesserungswerkzeuge

Job description

Social network you want to login/join with:

Quality and Continuous Improvement Manager, Crawley

Client:

Vision Survey

Location:

Crawley

Job Category:

Other

EU work permit required:

Yes

Job Reference:

97d8ed48ff44

Job Views:

2

Posted:

28.03.2025

Expiry Date:

12.05.2025

Job Description:

Vision Survey is looking for a dedicated Quality and Continuous Improvement Manager to enhance our commitment to excellence and help us achieve the highest standards in surveying and engineering services. In this role, you will lead our quality assurance initiatives and promote a culture of continuous improvement throughout the organization.

As a pivotal member of our management team, you will be responsible for developing, implementing, and monitoring quality management systems and processes that align with industry standards and best practices. Your expertise will ensure that our operations consistently meet client expectations and regulatory requirements while fostering an atmosphere of continuous learning and development.

Key Responsibilities:

• Develop and maintain the quality management system (QMS) to enhance overall service delivery and efficiency.
• Assess and analyse existing business processes to identify opportunities for improvement.
• Develop and implement strategies aimed at optimizing workflows and structures.
• Oversee continuous improvement initiatives and ensure successful execution.
• Collaborate with stakeholders across the organisation to enhance productivity and operational efficiency.
• Provide training, mentorship, and guidance to team members on new methodologies and practices.
• Monitor and report on the progress of improvement projects.
• Utilise process improvement tools such as Lean Six Sigma to ensure effective optimisation.
• Investigate operational shortcomings and identify solutions to address issues.
• Establish performance standards to maintain high levels of organisational excellence.
• Stay updated on industry advancements and incorporate best practices into business operations.
• Conduct regular audits, inspections, and assessments to ensure compliance with quality standards and identify areas for improvement.

Requirements:

• Proven experience in quality management, preferably in the surveying, construction, or engineering industries.
• Strong knowledge of quality management standards (ISO 9001, etc.) and methodologies (Six Sigma, Lean, etc.).
• Excellent analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
• Exceptional communication skills, both written and verbal, with the ability to engage stakeholders at all levels.
• Demonstrated leadership skills and a strong ability to motivate and influence others toward a common goal.
• Experience in conducting audits and assessments, with a deep understanding of compliance requirements.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Experience in training and capacity building related to quality assurance practices.
• Bachelor's degree in Business Administration, Operations, Process Management, or a related field (advanced degree or MBA preferred).
• A results-driven mindset with a passion for driving improvements and delivering exceptional quality services.

Benefits:

• Competitive Industry leading salaries (DOE)
• 23 days holiday plus bank holidays, increasing to 26 with service
• Staff benefits package including discounts at retailers and gym memberships, and spa days
• Pension Scheme
• Health Insurance (Vitality), including cinema tickets, free coffee, and movie rental rewards, along with free subscription to Headspace and Free Virtual 24/7 GP Service
• Life Insurance
• Company Van and Fuel card if applicable role
• Referral Scheme of up to £1000
• IT & Phone Package
• Recognition scheme and Service Awards
• Social events throughout the year eg Annual General Meeting, Summer Event, and Christmas Event
• Continuous on-the-job training and development, both in-house and through The Survey School (QCF) and CICES qualifications

Vision Survey is an equal opportunities employer with the aim of providing a diverse and inclusive environment. We encourage suitably qualified applications regardless of race, disability, age, sex, marital status, veteran status, pregnancy and maternity, sexual orientation, gender reassignment, and religion or belief. We are a culture that celebrates success on merit.