Quality and Compliance Officer

HesleyGroup; Doncaster; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading care organization in Doncaster is seeking a Quality and Compliance Officer to ensure safe, high-quality care. The role involves conducting audits, analyzing data, and working collaboratively with managers. Ideal candidates have experience in quality assurance, strong organizational skills, and a Level 3 qualification in health and social care. The position offers benefits like competitive salary, 6 weeks' holiday, and ongoing training opportunities.

Benefits

6 weeks’ holiday

Competitive salary

Pension scheme

Ongoing training and development

Cycle to Work scheme

Retail discounts

Refer a Friend bonus

Free parking

Qualifications

• Experience in quality assurance, compliance, or auditing (health or social care preferred).
• Knowledge of CQC Fundamental Standards and safeguarding principles.
• Ability to communicate clearly and build positive relationships at all levels.

Responsibilities

• Carry out audits and compliance checks across care and support functions.
• Produce clear, well-structured reports that enable managers to develop effective action plans.
• Work collaboratively with managers and teams to promote a constructive approach to quality.

Skills

Attention to detail

Organisational skills

Analytical skills

Communication skills

Resilience

Education

Level 3 qualification in health and social care

GCSE in Maths and English (Grade 4 or above)

Job description

About The Role

Your Attention to Detail Can Change Lives.

Your eye for detail can help us deliver safer, better lives for adults with learning disabilities and autism. Every check you complete and every insight you share will make a real difference.

If you’re passionate about quality, committed to safety, and eager to support continuous improvement, this is your opportunity to join a values-driven organisation where your work truly matters.

At Hesley Group, we put people first. We’re committed to always being the best we can be, setting high standards and striving for excellence in everything we do. Reporting to the Quality and Compliance Lead, we’re looking for a proactive, detail-focused Quality and Compliance Officer who can support assurance activity, celebrate what works well, and help identify areas for development.

If you share our commitment to dignity, respect, and continuous improvement, we’d love to hear from you. Join us now as we strengthen our assurance framework and embed a culture of excellence across all services.

Your Mission

As our Quality and Compliance Officer, you’ll play a key role in supporting the delivery of our assurance framework. Everything you do will help ensure safe, high-quality care for the people we support. You will:

• Carry out audits and compliance checks across care and support functions.

• Analyse data and feedback to highlight strengths and gaps.

• Produce clear, well-structured reports that provide evidence-based findings and practical insights, enabling managers to develop effective action plans.

• Work collaboratively with managers and teams, building trust and promoting a constructive approach to quality.

• Escalate concerns appropriately, ensuring risks are managed effectively.

This role involves travel across our services, so flexibility is essential.

About You

What We’re Looking For

• Experience in quality assurance, compliance, or auditing (health or social care preferred).

• Knowledge of CQC Fundamental Standards and safeguarding principles.

• Strong organisational and analytical skills, with attention to detail.

• Ability to communicate clearly and build positive relationships at all levels.

• A values-led approach, with resilience and a constructive mindset.

Qualifications:

• Level 3 qualification in health and social care (or willingness to work towards this).

• GCSE (or equivalent) in Maths and English (Grade 4 or above).

About Us

What We Offer

• 6 weeks’ holiday for a great work-life balance.

• Competitive salary and pension scheme.

• Ongoing training and development to help you grow.

• Cycle to Work scheme and retail discounts.

• Refer a Friend bonus and free parking.

Our Commitment to Inclusion

We celebrate diversity and are committed to creating an inclusive culture where everyone feels valued. We welcome applications from all backgrounds and communities because we know that different perspectives make us stronger.

Ready to make a difference? Apply today and take the next step in your quality career.