Quality and Compliance Officer

Barnsley Metropolitan Borough Council; Barnsley; On-site; GBP 33,000 - 36,000; Full time

Job summary

Barnsley Metropolitan Borough Council is seeking a structured and analytical Quality and Compliance Officer to support robust quality assurance and performance reporting across SEND & Inclusion. You will collect, analyse and present data, develop information systems, and produce clear reports for varied audiences.

Requirements include a Level 3 qualification, strong Excel skills, and experience in data management with knowledge of SEND practice.

Qualifications

• Collect, analyse and present performance data and KPIs.
• Develop and maintain quality assurance and information systems.
• Produce clear reports and communicate complex findings to varied audiences.
• Support surveys, benchmarking and inspection requirements.
• Provide professional advice and help improve policies and procedures.

Responsibilities

• Collect, analyse and present performance data and KPIs.
• Develop and maintain quality assurance and information systems.
• Produce clear reports and communicate complex findings to varied audiences.
• Support surveys, benchmarking and inspection requirements.
• Provide professional advice and help improve policies and procedures.

Skills

Microsoft Excel

Data analysis

Performance reporting

Communication

Education

Level 3 qualification

Tools

IDOX EHC Hub

Job description

Quality and Compliance Officer | £32,578 - £35,570

Position reference: 50147398

Directorate: Children’s Services | Service: SEND & Inclusion

Working Arrangements : A gile Working

Contract type: Permanent

We are happy to talk flexible working arrangements with you, please get in touch .

This post requires a Basic Criminal Record Check

Prospective employees will be required to give a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad.

When applying, please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking. Please be aware that our organisation does not possess a Home Office license and, as a result, is unable to provide sponsorship for anyone seeking a visa as a skilled or temporary migrant worker.

Pensions Regulations have provisions to reduce pension payments in certain circumstances of those who return to work within local government service. If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements and you should therefore seek advice from the relevant Pensions Authority.

At Barnsley Council you can start a career that makes a real difference to people's lives, helping our council and residents to be the best they can be.

We're an award-winning council and one of the biggest employers in the borough, supporting around 243,000 people. We put people at the heart of everything we do, and that includes our employees. As part of the team, we offer lots of benefits and rewards to support you to thrive and grow, like flexible working, employee discounts, support for your health and wellbeing, and opportunities for training and development to grow your career and develop your skills.

There's so much happening in our thriving borough, and now's the perfect time to join our excellent EHCteam as we work to make Barnsley the place of possibilities.

• We're an award-winning team and one of the biggest employers in the borough supporting around 243,000 people.
• Working at Barnsley Council means being part of a team that makes a real difference to people's lives, where you can develop the skills you need to make change happen.
• If you join the team you'll receive great pay alongside an excellent pension scheme. With flexible working we'll also support your work/life balance, helping you to adjust your hours and take time off when you need it.
• We'll help you to develop your career and grow your skills with opportunities for training and development.
• Key to our success is working with our residents, partners, businesses and organisations and building these partnerships to bring about change in Barnsley.

About the Post

Creativity, ambition and a focus on people. That's what matters here. Our award-winning council is on an exciting journey of change. It's all about putting local people at the heart of everything, listening to and doing good for our communities.

Our values

We live and work by our four values: honesty, teamwork, excellent service and taking pride in what we do. As part of our team, you can be sure we'll do all we can to support you in being truly excellent. You see, we prioritise learning and enabling staff to achieve their potential. That's one of the reasons why we achieved IIP Gold and why you'll find your career here inspiring and rewarding. So, we've created a development process that lets you grow in the way that suits you - whether that's training to be a leader or learning flexibly online.

About the service

Barnsley Metropolitan Borough Council has embarked on an exciting period of strategic improvement and development.

Serving children and young people with SEND and their parents and carers is at the heart of what we do. Although there are many strengths in the SEND system in Barnsley, we know that there is still lots to do on the journey of improvement. The EHC Service is well established and team members are friendly, supportive and welcoming.

Quality and Compliance Officer

We are seeking an organised and analytical Compliance and Quality Officer to support effective service delivery through robust quality assurance, performance reporting and management information.

Qualified to at least Level 3, you will:

• Collect, analyse and present performance data and KPIs.
• Develop and maintain quality assurance and information systems.
• Produce clear reports and communicate complex findings to varied audiences.
• Support surveys, benchmarking and inspection requirements.
• Provide professional advice and help improve policies and procedures.

You will need strong Microsoft Excel skills, excellent problem-solving and analytical abilities, attention to detail, and significant experience of managing and presenting data. Strong communication, organisation and time-management skills are also essential. Knowledge of the SEND Code of Practice and the IDOX EHC Hub would be beneficial to the role.

We're committed to creating a workplace where differences are valued and everyone truly feels able to be themselves. If you have any support needs during the recruitment process, please let us know.

At Barnsley Council, we believe in second chances and value diversity. Our recruitment process is inclusive, and we welcome applicants with past convictions. We're committed to fairness and do not discriminate. Join us in building a future where everyone has the opportunity to thrive. #InclusiveHiring #SecondChances

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Quality and Compliance Officer | £32,578 - £35,570