Quality and Compliance Manager

InPost Ltd.; Lutterworth; On-site; GBP 34,000 - 37,000; Full time

Job summary

A logistics company in Lutterworth seeks a Quality and Compliance Manager to lead quality initiatives, ensure compliance, and drive operational excellence. Candidates should have experience in compliance management and a passion for continuous improvement. The role offers a competitive salary of £34,000 – £37,000 per annum along with various perks including a pension scheme and life insurance.

Benefits

Competitive Pension Scheme

Life Insurance

Cycle2Work scheme

Employee Assistance Program

Qualifications

• Proven experience in compliance management (H&S, ISO, audits).
• Legal right to work in the UK.

Responsibilities

• Lead Quality & Compliance initiatives ensuring operational excellence.
• Generate and analyse reports to identify trends.
• Foster a customer-first culture within the depot.
• Oversee compliance with Health & Safety, HR, ISO standards.
• Collaborate on new processes to elevate performance.
• Provide training and mentorship to staff.
• Facilitate and participate in key meetings.

Skills

Strong attention to detail

Organisational skills

Proactive mindset

Compliance management experience

Leadership capabilities

Passion for quality

Job description

Overview

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we’re looking for a Quality and Compliance Manager to join our Lutterworth team!

We’re leading the logistics revolution, powering deliveries across the UK for some of the nation’s biggest high-street and online brands. Our depots are the backbone of our operation, ensuring seamless logistics and top-notch service for our customers. Whether you’re handling parcels, coordinating routes, or managing depot operations, you will play a key role in maintaining our high standards and efficiency. As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast-paced, impactful, and full of possibilities.

About the role

At InPost Distribution, we’re redefining logistics through innovation, efficiency, and a relentless focus on quality. As we continue to grow, we’re looking for a Quality and Compliance Manager to help us maintain the highest operational standards and drive continuous improvement across our depot operations.

Location: Hurricane, Magna Park, Lutterworth, LE17 4XT

Shift Pattern: Monday to Friday (up to 1 weekend will be required)

Hours: 40 hours per week

Salary: £34,000 – £37,000 per annum depending on experience

What you’ll be doing

• Lead Quality & Compliance initiatives – Champion operational excellence by ensuring compliance with all relevant standards and regulations.
• Monitor & report – Generate and analyse daily, weekly, and monthly reports to identify trends and proactively address non-compliance.
• Promote a customer-first culture – Foster a depot environment where customer satisfaction is at the core of everything we do.
• Ensure full compliance – Oversee Health & Safety, HR, ISO standards, audits, and environmental compliance.
• Drive innovation – Collaborate with depot leadership to implement new processes that support business goals and elevate performance.
• Coach & develop teams – Provide training and mentorship to ensure staff are equipped to meet and exceed compliance expectations.
• Lead with purpose – Facilitate and participate in key meetings, ensuring actions are tracked and accountability is maintained.

What we need from you

• Strong attention to detail and organisational skills
• A proactive, problem-solving mindset
• Experience in compliance management (H&S, ISO, audits, etc.)
• Leadership and coaching capabilities
• A passion for quality and continuous improvement
• Legal right to work in the UK

Perks of the job

We love to reward our people for the great work they do:

• Build a secure future with a competitive Pension Scheme
• Peace of mind with Life Insurance
• Stay active with our Cycle2Work scheme
• Get the support you need with our Employee Assistance Program

The InPost process

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20-30 minute chat with our Talent Team. If you are successful after this stage, there will generally be another two stages including a site visit. Throughout our process, you will get the opportunity to meet a cross-section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Your talent partner will guide you through each stage.

At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.