Quality and Compliance Manager

ZipRecruiter; Crawley; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player seeks a detail-oriented Compliance & Quality Manager to oversee product compliance with British and European standards. This role involves maintaining the Quality Management System (QMS), ensuring adherence to regulations, and supporting product certification and audits. The ideal candidate will possess strong analytical skills, a solid understanding of quality assurance processes, and the ability to communicate effectively with regulatory bodies. Join a family-run business known for its high-quality architectural hardware and contribute to its exceptional growth while ensuring the highest standards of safety and performance.

Qualifications

• 3-5 years of experience in compliance and quality management.
• Formal qualification in Quality Management or related field.

Responsibilities

• Ensure compliance with BS, EN, CE, UKCA, and other regulations.
• Manage QMS documentation and lead ISO processes.

Skills

Knowledge of British Standards (BS)

Familiarity with ISO 9001

Strong analytical skills

Excellent communication skills

Proficiency in quality management software

Education

Formal qualification in Quality Management

Engineering or Regulatory Affairs

Tools

Quality management software

Regulatory compliance tools

Job description

Job Description

QUALITY & COMPLIANCE MANAGER - ARCHITECTURAL HARDWARE

CRAWLEY – PERMANENT

Job Overview:

Working for an industry leader, Our client is a family run highly successful business who are seeing exceptional growth with their exceptionally highly quality products. Crawley is known for its diverse population, with from various cultural backgrounds and ethnicities. This is reflected in the town's restaurants, shops, and cultural events.

The Compliance and Quality System Manager ensures that the company's door, window, joinery

and related hardware products comply with Country relevant Regulations and Standards including but not limited to British Standards (BS), European Norms (EN) and Construction Products regulation (CPR).

This role establishes and maintains the Quality Management System (QMS), oversees regulatory

compliance, and supports product certification, audits, and continuous improvement to meet safety, performance, and legal requirements.

Working for a leader in premium architectural hardware, as we seek a detail-driven Compliance & Quality Manager to ensure our products meet key British, European, and international standards.

Key Responsibilities:

• Ensure compliance with BS, EN, CE, UKCA, CPR, REACH, RoHS, WEEE, and other global regulations
• Maintain technical documentation and manage Declarations of Performance (DoP)
• Liaise with notified bodies and testing labs for certifications
• Monitor regulatory changes and update compliance frameworks
• Support R&D and manufacturing in product design, testing, and material compliance
• Manage QMS documentation and lead ISO 9001, 14001, and 45001 processes
• Conduct internal audits, training, and manage NCRs, CAPA, and RCA
• Support product testing programs aligned with safety, durability, and performance standards

Skills & Attributes:

• Knowledge of British Standards (BS), EN Standards, Construction Products Regulation (CPR), CE Marking, and UKCA requirements.
• Familiarity with ISO 9001, ISO 14001, ISO 45001, and PAS 24 testing requirements.
• Strong knowledge of product development, design and testing procedures, compliance risk assessment, and quality assurance.
• Proficiency in quality management software and regulatory compliance tools.
• Strong analytical skills, problem-solving abilities, and attention to detail.
• Excellent communication and stakeholder management skills to liaise with regulatory bodies and suppliers.

Formal qualification in Quality Management, Engineering, Regulatory Affairs, or a related field.

3-5 years of experience in compliance, product certification, or quality management in a similar “manufacturing for the construction and building industry” sector.

Hours

07:30-16:30 Monday to Friday

Please note that visa sponsorship is not provided. The candidates must have the right to work in United Kingdom. Please submit your resume in English . All applications will be handled with confidentiality. Only shortlisted candidates will be contacted.