Quality Analyst

SYTECH; Stoke-on-Trent; On-site; GBP 25,000 - 36,000; Full time

Job summary

A leading company in digital forensics seeks a meticulous Quality Analyst to ensure high standards in processes and deliverables. The role involves conducting quality checks, collaborating with teams, and maintaining documentation. Join a dynamic team committed to excellence.

Benefits

28 days annual leave

Birthday leave

Pension plan

Online GP access

Life assurance benefit

Company sick pay

Optional income protection scheme

Free eyecare

Flexible working arrangements

Employee assistance programme

Qualifications

• Proven experience in quality assurance or analysis.
• Strong understanding of quality standards and compliance.

Responsibilities

• Conduct quality checks on reports and deliverables.
• Collaborate with teams to promote quality improvement.
• Participate in audits ensuring compliance with standards.

Skills

Attention to detail

Analytical skills

Communication

Organisational skills

Education

Quality Assurance experience

Tools

Microsoft Office Suite

Data analysis tools

Job description

SYTECH Stoke-On-Trent, England, United Kingdom

Quality Analyst

SYTECH Stoke-On-Trent, England, United Kingdom

1 month ago Be among the first 25 applicants

Join the dynamic team at SYTECH!

SYTECH is a leading provider of digital forensics, consultancy, cybersecurity, training, and accreditation support services. We are committed to maintaining the highest standards in everything we do, and we are seeking a meticulous and proactive

Join the dynamic team at SYTECH!

SYTECH is a leading provider of digital forensics, consultancy, cybersecurity, training, and accreditation support services. We are committed to maintaining the highest standards in everything we do, and we are seeking a meticulous and proactive Quality Analyst to help ensure our processes, services, and deliverables meet and exceed client expectations.

Requirements

Key Responsibilities for the role include:

• Conduct quality checks on reports, case files, and deliverables to ensure adherence to established standards and procedures
• Monitor and evaluate processes to identify areas for improvement and implement corrective actions where needed
• Collaborate with forensic teams and other departments to promote a culture of quality and continuous improvement
• Develop and maintain documentation, including quality guidelines, policies, and process manuals
• Participate in audits and inspections, ensuring compliance with accreditation standards and regulatory requirements
• Collect, analyse, and report data to track performance metrics and drive quality initiatives
• Provide training and support to colleagues on quality standards and best practices
• Stay informed about industry developments and regulatory changes to ensure SYTECH's quality processes remain current and effective
  
  
  

Qualifications and Experience:

• Proven experience in quality assurance, analysis, or a similar role
• Exceptional attention to detail and analytical skills
• Strong understanding of quality standards, processes, and compliance requirements
• Familiarity with ISO standards or other accreditation frameworks (e.g., ISO 17025) is an advantage
• Excellent communication and interpersonal skills, with the ability to provide constructive feedback
• Strong organisational skills and the ability to manage multiple priorities
• Proficiency in Microsoft Office Suite; experience with data analysis tools is a plus
• Knowledge or experience in digital forensics, cybersecurity, or related fields is desirable but not required
  
  
  

Additional:

• Occasional travel to provide on-site team support may be required
• Flexibility in hours to meet deadlines when necessary
• This role is subject to NPPV L3 vetting clearance
  
  
  

Benefits

What We Offer:

Annual Leave: 28 days of holiday, inclusive of bank holidays.

Birthday Leave: Enjoy an additional day off on your birthday.

Pension Plan: Secure your future with our retirement benefits.

???? Online GP Access: 24/7 access to online GP services for you and your family.

️ Life Assurance Benefit: £30,000 payout to your nominated beneficiary, plus concierge support for wills and funeral planning.

Company Sick Pay: Receive a proportion of your wages from the first day of sickness.

️ Optional Income Protection Scheme: Up to 75% of your salary for long-term illness beyond 28 weeks.

Free Eyecare: Complimentary eye tests and vouchers towards glasses and frames.

Flexible Working Arrangements: Tailored to fit your lifestyle and personal needs.

Employee Assistance Programme: 24/7 confidential counselling, plus support for financial, legal, social, physical, and mental well-being.

Health & Wellbeing Programme: Access a Health Hub app, onsite Mental Health First Aiders, and continuous support.

️ BrightExchange: Exclusive deals and discounts on a wide range of products and services.

Engaging Social Events: Build connections through team activities with our SYTECH Social Club.

Free On-Site Parking: Convenient and accessible parking.

Casual Dress Code: Enjoy a comfortable work environment.

Starting salary: £25,000 - £36,000 - depending on your experience, skills, and qualifications, plus the opportunity for growth based on your performance and contributions to the role.

Join Us

At SYTECH, we are dedicated to creating a welcoming and inclusive environment where everyone is valued and empowered to contribute to our collective success. We actively encourage applications from individuals with diverse experiences, recognizing that varied perspectives strengthen our team and is key to innovation and growth.

We proudly embrace diversity as an equal opportunity employer, where every hiring decision revolves around qualifications, merit, and business needs—without exception. We are committed to ensuring an inclusive, supportive recruitment process for all applicants. If you have any access needs or require any adjustments — whether related to a disability, neurodiversity, or any other reason — please let us know. We're happy to discuss how we can make the process work for you, from interview arrangements to any other support that may be helpful.

Accessibility Notice:

Please note that our offices are located on the first floor of a building without lift access, which may present challenges for individuals who are unable to use stairs. We recognise the importance of accessibility and are committed to making reasonable adjustments wherever possible. If this may affect your ability to attend an interview or carry out the role, please let us know — we will be happy to discuss potential accommodations.

Important Information:

• We're handling this recruitment process in-house, so we kindly ask agencies and recruiters not to contact us about this position. Thank you for your cooperation

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  IT Services and IT Consulting

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