Quality Administrator - Blood Sciences

NHS; Leeds; On-site; GBP 22,000 - 30,000; Full time

Job description

The Department of Blood Sciences is seeking to recruit a Quality Administrator to join our dynamic Quality Team to help shape, deliver and improve the service we deliver to our patients. This is an exciting time to join one of the largest Pathology departments in the country, and in advance of moving to our new £30m Pathology building (on the St. James's University Hospital site) and new Acute Hospital Laboratory (on the Leeds General Infirmary site) in 2023.

The main purpose of the role is to help ensure that there is a robust and consistent approach to the delivery of the Quality Management System. This will involve supporting audits, risk assessments and using service improvement tools to improve processes within the laboratory. The role will also involve the updating of websites, manipulating scientific data for analysis and utilising common IT packages such as Microsoft Office.

Main duties of the job

Ideally you will have experience of quality related activities such as risk assessments and auditing. This is also a great opportunity to use your administrative and IT skills (especially using Microsoft Word and Excel, as well as web-based systems) to collate, process and manipulate data to ensure that the health of the quality management system is under continual and robust review. Strong IT skills are essential for this role.

You will have a passion for service improvement and be an excellent communicator. Previous experience in an administrative or IT role would be advantageous, as would experience training others, although full training will be provided.

You will be able to work flexibly in this role to ensure that all tasks are completed on time and to the required standard. We encourage all candidates to make contact with us to discuss the role(s); we can offer informal visits to our laboratories for interested candidates. Please contact: Helen Pritchett, Blood Sciences Quality Manager: [e-mail]

About us

Our Pathology services operate across two large university teaching hospitals in the Leeds Metropolitan area with a population of around 2.3 million and provide services both regionally and nationally. In addition to the new laboratory projects, we are also working to deploy a West Yorkshire Association of Acute Trusts (WYAAT) regional LIMS, and a new Managed Pathology Service Contract. Construction on the new Leeds Children's Hospital is also about to start, which will include all in-patient maternity and specialist neonatal services to become the largest single site maternity centre in the UK.

The successful candidate will be well supported by the wider scientific and clinical teams. The Blood Sciences Department is accredited to ISO 15189 and by the IBMS as a training laboratory in both Clinical Biochemistry and Haematology.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Job responsibilities

Quality Administrators are individuals who have a formal role in the provision of a full and effective administrative and clerical support service to the Department/Service. He/she will also be responsible for managing the Electronic Quality Management System, helping to develop new quality systems and processes, managing databases and producing reports as required. The post-holder will be expected to arrange and plan her/his own work on a day-to-day basis within the overall demands and priorities of the department.

Person Specification

Experience

• Knowledge and experience of a wide range of administrative procedures
• Competent in Microsoft Office suite of applications
• Experience/knowledge of Datix for incident reporting
• Experience/knowledge of QPulse electronic quality management system
• Experience/knowledge of service improvement tools and techniques
• Experience/knowledge of auditing services
• Experience/knowledge of updating web pages
• Experience of working in a clinical laboratory

Qualifications

• GCSE in English and Maths or Equivalent

Additional Requirements

• Able to work across all Trust sites

Skills & behaviours

• Commitment to delivering quality services
• Well organised, able to prioritise and to work on own initiative
• Able to work effectively as part of a small team
• Able to compile reports and present data
• Able to conduct risk assessments, knowledge of Health and Safety

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.