Qualitative COA Lead

Thermo Fisher Scientific Inc.; United Kingdom; Remote; GBP 60,000 - 90,000; Full time

Job summary

Thermo Fisher Scientific is seeking a Qualitative Clinical Outcomes Assessment (COA) Lead to manage a team focused on qualitative research. This role involves developing strategies, managing client relationships, and ensuring operational excellence in delivering COA solutions across various therapeutic areas. The ideal candidate will have extensive experience in qualitative research, strong leadership skills, and a passion for innovation in healthcare.

Benefits

Competitive remuneration

Annual incentive plan bonus

Healthcare benefits

Career development prospects

Qualifications

• 10 years of experience in the field, including publication.
• At least 3 years of team management experience.

Responsibilities

• Manage and grow the qualitative COA team.
• Develop and execute annual team plans.
• Coordinate client RFP responses.

Skills

Leadership in qualitative research

COA development

Client relationship management

Project management

Interpersonal skills

Analytical skills

Education

Master’s Degree or higher

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Location/Division Specific Information

Evidera’s Patient-Centered Research (PCR) group combines a unique portfolio of scientific fields, including health sciences, psychometrics, epidemiology, psychology, and other. Our work has helped identify and clarify unmet clinical needs, assess burden of illness and evaluate patient outcomes, preference and/or adherence, while supporting promotional and labeling claims on a global scale.

The Qualitative Clinical Outcomes Assessment (COA) Lead will manage and grow an established team of scientists within Thermo Fisher Scientific’s Patient-Centered Research (PCR) team. The qualitative COA team develops, commercializes and delivers best-in-class qualitative research designed to support global COA development programs across therapeutic areas and for a wide range of clients. This includes patient and caregiver reported outcomes, clinician reported outcomes, observer reported outcomes and performance-based measures. The team draws on many research methods, such as landscape review, concept elicitation, cognitive debriefing, UAT testing, thematic or content analysis, and linguistic validation. The successful candidate will report into the PCR Delivery Lead and work closely with other team leads, such as Quantitative COA, patient-experience data or in-trial research teams.

Responsibilities include defining the COA qualitative offering, championing thought leadership to advance science and reputation, driving process innovations, collaborating with the commercial team on business development strategies, serving as point of contact for clients, planning team capacity, staffing of opportunities, offering development opportunities for team members, leading recruitment activities, managing the team pipeline, driving financial success, and ensuring operational excellence. The lead will also support client projects as scientific advisor and/or principal investigator.

This exciting role is an essential stakeholder to PCR providing a full suite of services and offerings to facilitate the integration of research-based findings into pharmaceutical and bio-technology usage throughout all phases of drug development for the betterment of the patient experience.

Essential Functions:

• Work with the PCR leadership and other stakeholders (e.g., commercial team) to develop a vision for thought leadership, innovation, marketing and business development strategy of the qualitative COA team
• Develop and execute the annual team plan in close collaboration with external and internal stakeholders (e.g., marketing, commercial teams)
• Coordinate response to client RFPs, including managing existing qualitative resources as well as identification of additional resource needs (i.e. recruitment oversight), and reviewing and approving proposals and budget
• Support staff management including interviewing and selection, professional development, goal setting, performance management and other tasks associated with staff functions
• Identify business risks and develop mitigation plans
• Develop and build long-lasting client relationships

• Provide clients with advice on COA strategy and appropriate scientific solutions

Knowledge, Skills and Ability:

• Proven leadership in applied qualitative research, COA development and COA validation with a passion for quality and continuous scientific innovation
• Robust understanding of the global regulatory landscape and associated requirements, with the ability to navigate regulatory complexity
• Demonstrated drive to lead and develop high performance teams, including long-term strategies, annual objective planning, optimal resource allocation, and staff development
• Ability to attract, develop and retain scientific talent
• Extensive experience in consulting with a passion for understanding and addressing client needs with carefully selected scientific solutions
• Demonstrated ability to delegate effectively
• Advanced understanding of project scoping, budgeting and forecasting with the ability to interpret data with attention to detail
• Strong interpersonal, organizational, communication and staff management skills and experience required.
• Tact and sensitivity in matters relating to confidential material
• Ability to communicate complex information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
• Fluent in written and oral English

Education and Experience:

Master’s Degree or higher with 10 years of experience in the field, including publication and at least 3 years of team management experience.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.