Qualified Training & Competency Manager

Barclays UK; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

Join a forward-thinking financial services firm as a Qualified Training & Competency Manager, where your expertise will drive the development of Private Bankers. In this pivotal role, you’ll supervise and coach teams, ensuring adherence to regulatory standards while fostering a culture of risk awareness and accountability. Collaborate with senior stakeholders to implement effective sales frameworks and maintain high performance across the organization. This is your chance to make a significant impact in a dynamic environment that values continuous professional development and compliance.

Qualifications

• Experience supervising and coaching advisers to meet competency requirements.
• Knowledge of Training & Competence Scheme requirements and CPD.

Responsibilities

• Support supervision, coaching, and development of Private Bankers.
• Ensure regulatory compliance and maintain high standards.

Skills

Supervision and coaching

Technical guidance in financial services

Effective communication

Planning and organization

Regulatory compliance knowledge

Education

Degree-level education or higher

Level 4 or 6 qualification (e.g., CISI, IAD, PCIAM)

Job description

Join us as a Qualified Training & Competency Manager, where you’ll be responsible for supporting the supervision, coaching, and development of Private Bankers—both pre- and post-competency. You’ll help shape key projects and provide subject matter expertise to drive performance and maintain high standards across the team.

You’ll help shape key projects and provide subject matter expertise to drive performance and maintain high standards across the team. In this core management support role, you’ll help build a solid culture of risk awareness and accountability, consistently role modeling the Barclays Mindset and Values. You will formally supervise regulated activities and carry out structured observations in line with our Training & Competence Scheme.

Working closely with the business head, you’ll support the delivery of a clear and effective sales and suitability framework, encourage a culture of compliance, ensure regulatory expectations are met, and put the right processes in place to make it easy for employees to escalate concerns when needed.

To be successful as a Qualified Training & Competency Manager, you should have experience with:

• Supervising and coaching advisers to meet regulated competency requirements, with a proven record of leading teams to success in a complex, matrixed environment.
• Acting as a subject matter expert, offering technical guidance and insight across retail regulated products and services within the financial services industry.
• Communicating effectively with both teams and senior stakeholders, backed by excellent written and verbal communication skills.
• Applying a structured, action-oriented approach with excellent planning, organization, and problem-solving abilities to deliver high standards consistently.
• Ensuring regulatory compliance, including knowledge of Training & Competence Scheme requirements, maintaining CPD (yours and others’), and embedding a culture of ongoing professional development.

Some other highly valued skills may include:

• Relevant supervisory experience across the UK financial services market.
• A degree-level education or higher.
• A proven ability to design, implement, and maintain clear operational processes for teams.
• Holding a Level 4 or 6 qualification (e.g., CISI, IAD, PCIAM) or working towards one.

You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

This role is based in London.