QSR Team Leader ( {{city}})

JR United Kingdom; Wokingham; On-site; GBP 28,000 - 35,000; Full time

Job summary

Un nouveau Drive Thru ouvre près du Reading Showcase Cinema à Winnersh, Reading. Nous recherchons un Assistant Manager dynamique ayant de l'expérience dans la restauration rapide, prêt à diriger une équipe, optimiser les opérations et offrir une expérience client exceptionnelle. Rejoignez une entreprise qui valorise le développement de carrière et une culture familiale, tout en offrant des récompenses intéressantes.

Benefits

Plan de bonus atteignable jusqu'à 15% du salaire annuel

Bonuses pour Secret Shopper

Vouchers de longue durée

Repas gratuit pendant le service

Assurance vie

Accès à Wagestream

Événements sociaux et jours de sortie

Accès à un programme d'assistance aux employés

Opportunités de développement et de carrière

Congés de maternité et paternité améliorés

Qualifications

• Expérience de travail dans un environnement QSR à fort volume.
• Compétences en leadership et capacité à motiver l'équipe.
• Excellente approche du service client.

Responsibilities

• Responsable de l'encadrement des équipes et de la gestion des opérations.
• Garantir la satisfaction du client et la qualité des produits.
• Diriger et inspirer l'équipe tout en optimisant les résultats financiers.

Skills

Leadership

Service à la clientèle

Adaptabilité

Job description

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We're opening a brand new Drive Thru by the Reading Showcase Cinema in Winnersh, Reading, which means we are growing our family.
The ideal Assistant Manager would have experience working in a Drive Thru and be used to working in a fast-paced QSR environment that is exposed to high-volume sales and a large team. You need to be adaptable when it comes to people and customers, and be driven to deliver great results.
Burgers & Fries and Incredible Careers!
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers.
REWARDS

• An achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonus's
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• Free burgers, fries and shakes while on shift
• Life assurance
• All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay

We're opening a brand new Drive Thru by the Reading Showcase Cinema in Winnersh, Reading, which means we are growing our family.
The ideal Assistant Manager would have experience working in a Drive Thru and be used to working in a fast-paced QSR environment that is exposed to high-volume sales and a large team. You need to be adaptable when it comes to people and customers, and be driven to deliver great results.
Burgers & Fries and Incredible Careers!
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers.
REWARDS

• An achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonus's
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Life assurance
• All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay

OTHER AWESOME PERKS

• Days out and social events
• Invite to the annual Assistant Manager conference
• Team competitions - Fry Cup and Olympics
• Five Guys Perks - employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us!
• Enhanced Maternity & Paternity Leave
• Pension scheme

AS AN ASSISTANT MANAGER YOU'LL BE

• Responsible for Shift Managers and Crew
• Supporting the delivery of perfect burgers and fries
• Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun
• Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
• Leading from the front, you will be hands on working with the team on the line and on floor with customers
• Responsible for supporting your General Manager and delivering store results
• Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
• Running smooth day to day operations, thinking about long term plans
• Always leading with our values
• Developing your team to ensure there is a strong talent pipeline

AS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
• People - Experienced hands-on leadership skills
• Customer service

INCREDIBLE CAREERS WITH FIVE GUYS

• If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
• Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.
• Five Guys isn't just a job - it can be a career!