QOF Administrator/Medical Secretary

NHS; Preston; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider is looking for a self-motivated Administration Assistant for their busy practice. The role involves providing excellent administrative support, including contacting patients for health reviews. Ideal candidates will have strong communication skills and experience in a public-facing environment.

Qualifications

• Experience working in a busy office environment.
• Experience in a general practice or NHS setting.
• Proven organisational abilities and excellent verbal communication.

Responsibilities

• Provide general administration to the practice team.
• Contact patients for annual chronic disease reviews.
• Undertake a variety of administrative duties.

Skills

Administration skills

Communication skills

Problem solving

Attention to detail

Education

GCSE with grade A-C in English and Maths

Tools

Microsoft Word

Microsoft Excel

GP clinical computerised system

Job description

Issa Medical Centre is looking for self motivated, efficientand organised individuals to join our team, do you think that you possess theright skills to join us?

We are a forward thinking and friendly 2 GP partner trainingPractice and are offering an exciting opportunity to work with us in our purpose builtpractice in the heart of Fulwood.

Applications are invited from those wishing to work part time/full time. Experience would be an advantage but, full training will be givenfor the right candidate. We are lookingfor candidates who can provide excellent administration skills, enjoy workingwith the public, good at problem solving and are flexible with the ability toprovide attention to detail.

In return we can offer a position within a very friendlyAdmin Team and excellent working conditions. Salary is dependent on experience.

Main duties of the job

The successful applicant will work within the existing adminteam, based at one of our sites, though on occasion you may be asked to workfrom our other site offering support, advice and guidance to our registeredpopulation of 35,000 patients. This particular job role will involve contacting patients and inviting them for their annual chronic disease reviews and any other reviews deemed necessary under the new guidance of the 2025 GP quality contract. The main focus is patient care and helping todeliver services and support in a professional, smooth and efficient way. Youwill need to demonstrate your ability to work within a team and possess thecorrect attributes that show compassion, empathy, understanding andprofessionalism.

About us

We are a committed team consisting of GPs, Advanced nursepractitioners, Clinical Pharmacists, Paramedic Practitioners, PhysicianAssociates, nurses, and admin members. We pride ourselves on our team spirit andcamaraderie, whilst working under immense pressure we deliver care of a highstandard. We will offer thesuccessful candidate a salary package dependent upon experience.

Job responsibilities

JOB TITLE: Administration Assistant

REPORTS TO: Operations Managers

HOURS OF WORK: up to 37 Hours per week

Job responsibilities:

Job Summary:

• Provide general administration tothe practice team and project a positive and friendly image to patientsand other visitors, either in person or via the telephone at all times
• Undertake a variety ofadministrative duties to assist in the smooth running of the practice
• Contacting patients for their annual chronic disease reviews and any other appointments deemed necessary under the new 2025 GP Quality Contract.

Person Specification

Experience

• Experience of working directly with members of the public in a busy office environment
• Experience of working as part of a team
• Experience of an administration role
• Experience of working directly with members of the public in general practice or other NHS environment

Qualifications

• Educated to GCSE as a minimum with grade A-C in English and Maths
• Excellent keyboard and computer skills
• Excellent verbal communication skills and the ability to deal with people in person and on the telephone
• Proven organisational ability
• Ability to work with a wide variety of tasks
• Experience of using a GP clinical computerised system
• Experience of using Microsoft word and excel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.