QHSE Manager

Prism Healthcare Ltd.; Rhyl; On-site; GBP 40,000 - 55,000; Full time

Job summary

A professional healthcare solutions provider in Rhyl is looking for a QHSE Manager. This role is responsible for promoting a health and safety culture and managing quality systems across operations. The ideal candidate has over 5 years of experience in health and safety, preferably in manufacturing, and is familiar with ISO standards. The position offers competitive salary, ongoing training, and various benefits including health plans and generous holiday provisions.

Benefits

Competitive Salary

Ongoing training and development

25 days holiday plus bank holidays

Pension Scheme

Medicash health Plan

Life Assurance Scheme

Long Service Awards

Holiday Purchase Scheme

Qualifications

• Minimum of 5 years’ health & safety and quality experience required.
• Familiarity with ISO 9001 and related standards preferred.
• Strong internal auditing skills needed.

Responsibilities

• Lead health & safety and quality culture across manufacturing sites.
• Implement and maintain the quality management system.
• Conduct accident investigations and report incidents.

Skills

Attention to detail

Proactive

Relationship-oriented

Problem-solving techniques

Customer centric behaviour

Education

NEBOSH or IOSH qualified

Experience with ISO 9001

Tools

Internal auditing

Job description

Why Prism Healthcare

We are providers of specialist moving, handling and bathing equipment for elderly, disabled and mobility disadvantaged clients in a range of care environments, from community care to schools, hospitals and care homes. Employing employing circa 700 colleagues, across various locations within the UK and Europe, we work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment. Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing and installing bespoke mobility and care solutions, we have an established track record of working closely with carers and their clients across the UK. The Group has grown over the last year both organically and by acquisition, with a turnover of £100M.

Role Description

We are seeking a skilled and motivated individual to join our team as a QHSE Manager, working within operations this role will work with all areas of the manufacturing team in ensuring a good health & safety culture is built and maintained throughout the business and be responsible for deploying Prism Medical's quality management system. Driving updates and changes to the system and ensuring all department managers understand requirements. I.e. quality failures analysis, cost of poor quality etc.

Essential Duties

• Lead driving a culture of health & safety and quality across both manufacturing sites.
• Effectively lead and deploy the quality team (x4) to achieve quality KPI targets.
• Reporting of accidents and incidents and supporting staff in carrying out accident investigations.
• Ensure the business QMS is up to date and being followed by departments.
• Key contact for customer and external body complaints and assisting / directing operations staff in their investigations.
• Carrying out toolbox talks and give guidance and direction on health & safety and quality related matters.
• Guiding department heads to help build health & safety awareness within their departments.
• Liaise with suppliers on ongoing performance and resolution of supplier quality issues.
• Create reports on site health & safety, quality & environmental performance, for review at senior management and board level.
• Support operations director in monitoring and driving improvements to achieve health & safety, quality & environmental KPIs.
• Work with operations staff to carry out health and safety risk assessments of onsite processes.
• Work as part of the team producing FMEAs, risk management plans and risk management reports.
• Liaise with group compliance staff to ensure all product regulatory requirements are met.
• Lead the internal auditing team for all manufacturing sites and ensure completion of the audit schedule.
• Liaise with suppliers on PPAP requirements and new product introduction.
• Support operations teams in creation of SOPs.
• Support in producing company literature (instructions for use etc.).
• Liaise with R&D department in the testing of new products.

Personal Characteristics

• High attention to detail and follow through.
• Proactive, relationship oriented and results driven.
• Hands on, “can do” approach with the ability to understand the true issues and identify root causes of problems.
• Comfortable in navigating uncertainty and managing resistance to change.
• Performs well against deadlines.
• Confidence to challenge people’s behaviour.
• Demonstrates customer centric behaviour, empathy & care.
• Demonstrates cultural sensitivity.
• Exceptional listening skills.
• Team Player.

Education & Experience

• Minimum of 5 years’ health & safety, quality & QMS experience required.
• Experience of working in accordance with the requirements of ISO 9001 (ISO13485 & ISO 14001 would be desirable)
• Excellent quality systems knowledge Internal auditing qualified (minimum ISO 9001)
• Experience within Manufacturing
• NEBOSH or IOSH qualified
• Experience working in a HSE responsible role, liaising with suppliers on complaints and PPAP submissions, experience of implementation of QMS within a business and problem-solving techniques. (8D, 5 Whys, Ishikawa etc.)

This role is predominately based at Rhyl, with monthly travel to our site in Bridgend.

So.. why us?

Alongside working in a supportive and friendly environment, you’ll also receive:

• Competitive Salary, paid monthly
• Ongoing training and development
• 25 days holiday, plus bank holidays
• Pension Scheme, matched contribution/salary sacrifice
• Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
• Life Assurance Scheme
• Long Service Awards
• Holiday Purchase Scheme