QHSE Manager

Prism Medical UK; Rhyl; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading healthcare equipment company in Rhyl is seeking a skilled QHSE Manager to promote a positive health and safety culture and manage quality practices. The role involves leading the quality team, reporting on safety incidents, and ensuring compliance with quality management systems. The ideal candidate has over 5 years of experience in health & safety and quality management, along with relevant qualifications.

Benefits

Competitive salary

Ongoing training and development

25 days holiday plus bank holidays

Pension scheme

Medicash health plan

Life assurance scheme

Long service awards

Holiday purchase scheme

Qualifications

• 5+ years' experience in health & safety, quality, and QMS.
• Experience with ISO 9001 (ISO 13485 & ISO 14001 desirable).
• Excellent knowledge of quality systems and internal auditing.

Responsibilities

• Lead the promotion of a culture of health & safety and quality.
• Ensure business QMS is current and adhered to by departments.
• Conduct toolbox talks and provide guidance on health & safety.

Skills

Health & safety management

Quality management systems

Team leadership

Internal auditing

Problem-solving skills

Education

NEBOSH or IOSH qualification

Experience with ISO 9001

Manufacturing experience

Job description

We are seeking a skilled and motivated individual to join our team as a QHSE Manager, working within operations. This role will collaborate with all areas of the manufacturing team to ensure a positive health & safety culture is built and maintained throughout the business. The manager will be responsible for deploying Prism Medical's quality management system, driving updates and changes, and ensuring department managers understand the requirements (e.g., quality failure analysis, cost of poor quality).

Essential Duties

1. Lead the promotion of a culture of health & safety and quality across both manufacturing sites.
2. Effectively lead and deploy the quality team (x4) to achieve quality KPI targets.
3. Report accidents and incidents, supporting staff in accident investigations.
4. Ensure the business QMS is current and adhered to by departments.
5. Serve as the key contact for customer and external body complaints, assisting operations staff in investigations.
6. Conduct toolbox talks and provide guidance on health & safety and quality matters.
7. Guide department heads to enhance health & safety awareness within their teams.
8. Liaise with suppliers on performance and resolve supplier quality issues.
9. Create reports on health & safety, quality, and environmental performance for senior management and board review.
10. Support the operations director in monitoring and improving health & safety, quality, and environmental KPIs.
11. Work with staff to carry out health and safety risk assessments of onsite processes.
12. Participate in producing FMEAs, risk management plans, and reports.
13. Coordinate with group compliance staff to meet product regulatory requirements.
14. Lead the internal audit team across manufacturing sites and ensure completion of audits.
15. Coordinate with suppliers on PPAP requirements and new product introductions.
16. Assist operations teams in creating SOPs and company literature (instructions for use, etc.).
17. Collaborate with R&D on testing new products.
18. Maintain high attention to detail and follow-through.
19. Be proactive, relationship-oriented, and results-driven.
20. Adopt a hands-on, 'can do' approach, understanding root causes of issues.
21. Navigate uncertainty and manage resistance to change effectively.
22. Perform well against deadlines and challenge behaviors confidently.
23. Demonstrate customer-centric behavior, empathy, and cultural sensitivity.
24. Exhibit exceptional listening skills and be a team player.

Education & Experience

1. Minimum of 5 years' experience in health & safety, quality, and QMS.
2. Experience with ISO 9001 (ISO 13485 & ISO 14001 desirable).
3. Excellent knowledge of quality systems; internal auditing qualification (minimum ISO 9001).
4. Manufacturing experience.
5. NEBOSH or IOSH qualification.
6. Experience in a HSE responsible role, liaising on complaints, PPAP, and implementing QMS, with problem-solving skills (8D, 5 Whys, Ishikawa).

This role is primarily based in Rhyl, with monthly travel to Bridgend.

Why Prism Healthcare

We provide specialist moving, handling, and bathing equipment for elderly, disabled, and mobility-impaired clients across various care environments. Employing around 700 colleagues across the UK and Europe, we focus on safety and wellbeing. With over 30 years of experience, we design, develop, manufacture, and install bespoke mobility and care solutions. Our group has grown significantly, with a turnover of £100M.

Benefits

• Competitive salary, paid monthly
• Ongoing training and development
• 25 days holiday plus bank holidays
• Pension scheme with matched contributions or salary sacrifice
• Medicash health plan (dental, optical, physiotherapy, chiropody)
• Life assurance scheme
• Long service awards
• Holiday purchase scheme