QC Technician – Kendal

Kendal Nutricare Ltd.; Kendal; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits at a rapidly growing infant nutrition company, known for its award-winning brand. Join a dynamic Quality Control team where you will play a vital role in ensuring product quality and safety. This full-time position offers a chance to develop your skills while working with a passionate group dedicated to making a positive impact on children's lives. With a focus on continuous improvement and quality standards, you will be integral to maintaining the high standards expected by customers and regulatory bodies. If you are detail-oriented and thrive in a collaborative environment, this role is perfect for you.

Benefits

33 days holiday (incl. bank holidays)

Pension Scheme with employer matching

Free health cash plan

Free gym membership

Life assurance at 2 x basic salary

Employee Assistance Programme

Product allowance for new parents

Employee referral scheme

Qualifications

• Self-motivated team player with excellent attention to detail.
• Experience in Quality Assurance is highly desirable.

Responsibilities

• Grading products and raw ingredients, managing customer complaints.
• Complying with safety and hygiene procedures in the factory.

Skills

Attention to Detail

Analytical Skills

Communication Skills

Teamwork

Organizational Skills

Education

BSc in Food Science/Technology

Tools

Microsoft Office

Job description

We are a rapid-growth scale-up disrupting the infant nutrition space through our award-winning brand Kendamil – the only infant milk made in Britain, proudly used by the British Royal Family and uniquely crafted locally using British organic full cream milk, without the nasties.

Our company, Kendal Nutricare, is a global 200+ person team passionate about giving children a better start to life. We’re proud to be a Queens’ Award winning business and to be ranked by the Financial Times as one of Europe’s 1000 Fastest Growing Companies in 2020.

We’re on an exciting path – join us!

The role:

Reporting to one of our Quality Managers, you will be part of the Quality Control team responsible for grading internally produced products and raw ingredients, monitoring and replying to customer complaints, and trending lab results over time. This is a great opportunity for an individual to take on a new challenge, build on their current experience, and develop themselves across different areas of the factory.

This is a full-time role based at our headquarters in Kendal. Working hours are Monday – Friday, 37.5 hours per week from 08:00 – 16:00.

What you’ll be doing:

• Record and advise on chemistry and microbiological testing results
• Product grading
• Raw material grading
• Managing and responding to customer complaints
• Managing and escalating vendor/supplier complaints
• Integral member of the internal audit team
• Handling and investigating CAPAs
• Tracking bypass rates
• Writing and tracking quality concessions
• Environmental clean sign off
• Trending results over time and reporting to the Quality Manager
• Complying with safety and hygiene procedures including but not limited to: adopting safe working practices, wearing the required protective clothing, and use of safety equipment appropriate to the role

What you’ll need:

• Be self-motivated and a great team player.
• Be organised, efficient, and methodical.
• Have excellent attention to detail.
• Be analytically minded and continuous improvement focused.
• Be quality focused with a drive to ensure standards are upheld.
• Have excellent computer skills, including knowledge of Microsoft.
• Professional communication skills at all levels.

What we’d like you to have:

• BSc in Food Science/Technology or similar subject.
• Experience in a Quality Assurance role is highly desirable.
• Experience of working within the consumer goods/manufacturing industry.
• Knowledge of BRC, regulatory and customer requirements is desirable.

What you’ll get from us:

The opportunity to work for the fastest growing infant milk brand in Europe, alongside a young talented team dedicated to serving thousands of passionate customers.

We offer to all our employees:

• 33 days holiday (incl. bank holidays), pro rata to start date and FTE.
• Pension Scheme by Aegon, the employer will match contributions up to a maximum of 5%
• Free health cash plan
• Free gym membership*
• Life assurance at 2 x basic salary after 6 months of service
• EAP programme
• New parents enjoy up to £350 worth of Kendamil products (excluding Stage 1 formula)*
• Employee referral scheme*

*Further details are available from the HR department.

If this sounds like a role for you, contact [e-mail] with the subject line ‘QC Technician’, attach your CV and a note on why you’re right for the job — we can’t wait to meet you!