QC Controller

CML; Telford; On-site; GBP 25,000; Full time

Job summary

A leading company in Telford seeks a QC Controller to ensure correct handling and reporting of returned goods. The role requires excellent attention to detail and a Reach license, offering annual benefits including pension contributions and life assurance. Join our dedicated team in a full-time position with varied tasks and exposure to warehouse operations.

Benefits

20 days annual leave plus bank holidays

4% employee and 4% employer pension contributions

Life assurance of twice your annual salary

Employee Assistance Programme

Eye care vouchers and discounts

Recognition programs such as Employee of the Month

Access to over 50 retailer discounts

Qualifications

• Ability to work independently.
• Knowledge of goods in, picking, and despatching.
• Flexible and adaptable to meet business needs.

Responsibilities

• Follow correct procedures for all QC held goods.
• Manage uplifts and customer returns.
• Assist with warehouse tasks including PPT or Reach Truck driving.

Skills

Attention to detail

Excellent communication skills

Flexibility

Education

Reach license

Tools

Microsoft Office

Excel

Job description

We are now recruiting for a QC Controller to join our team in Telford on a full-time, permanent basis!

Salary:

£24,444 per annum.

Working Hours:

4 on 4 off days, 6am-6pm.

Role Overview:

As a QC Controller, you will ensure that correct procedures are maintained in handling and reporting returned or rejected goods from the depot.

Key Duties:

• Follow correct procedures for all QC held goods, complete return forms, take photos, and apply correct status to returns.
• Maintain good housekeeping within returns and QC areas.
• Manage uplifts and customer returns.
• Follow procedures for goods requested for disposal.
• Liaise with Customer Services with accurate information.
• Process transactions through our WMS for accurate stock records and traceability.
• Check video footage when required.
• Support on the floor as needed.
• Handle disposal paperwork, load preparation, and plan deliveries/collections with Swancote.
• Assist with stock functions such as stock clear-up, including clearing of CS, forklift, and depot pallets after investigation.
• Occasionally assist with warehouse tasks like PPT or Reach Truck driving (licenses required), cross dock, or stock receipting.

Qualifications:

• Excellent attention to detail.
• Reach license essential.
• Ability to work independently.
• Knowledge of goods in, picking, and despatching.
• Proficient in Microsoft Office and Excel.
• Excellent communication skills.
• Flexible and adaptable to meet business needs, especially during peak periods.

Additional Information:

We are committed to diversity and employee development. Our benefits include:

• 20 days annual leave plus bank holidays.
• 4% employee and 4% employer pension contributions.
• Life assurance of twice your annual salary.
• Employee Assistance Programme for confidential support.
• Eye care vouchers and discounts.
• Recognition programs like Employee of the Month and long service awards.
• Access to over 50 retailer discounts via our benefit platform.

If you meet the role requirements and seek your next career opportunity, please apply now and join our #WinningTeam!