QC Controller

Culina Group; Telford; On-site; GBP 25,000; Full time

Job summary

Join a forward-thinking company as a QC Controller in Telford, where you'll ensure quality control processes are maintained for returned goods. This full-time role offers a dynamic working environment with a focus on employee development and inclusivity. You'll handle customer returns, manage QC areas, and support warehouse functions while enjoying a range of benefits including a pension scheme and wellness programs. If you're detail-oriented and ready to contribute to a winning team, this opportunity is perfect for you.

Benefits

20 days annual leave

Pension scheme

Life Assurance

Employee Assistance Programme

Eye Care Vouchers

Employee of the Month/Year awards

Retailer discounts

Qualifications

• Excellent attention to detail and communication skills are essential.
• Must have a Reach license and be able to work independently.

Responsibilities

• Ensure correct procedures for QC-held goods and manage housekeeping.
• Handle customer returns and process transactions accurately.

Skills

Attention to Detail

Communication Skills

Microsoft Office

Flexibility

Education

Reach License

Tools

WMS (Warehouse Management System)

Job description

Company Description

CML (Part of the Culina Group) provides integrated supply chain services and expertise for food and drink products that require strict refrigerated temperatures to discount retailers.

At Culina, we have a winning culture. We believe that our culture is one of the reasons our company continues to thrive—a place where you're valued, challenged, and inspired!

Job Description

We are now recruiting for a QC Controller to join our team in Telford on a full-time permanent basis!

Salary: £24,444 per annum.

Working Hours: 4 on 4 off days, 6am-6pm.

As a QC Controller, you will be responsible for ensuring that correct procedures are maintained in the handling and reporting of returned or rejected goods from the depot.

Key Duties of a QC Controller:

• Ensure that correct procedures are followed for all QC-held goods, with proper return forms completed, photos taken, and correct status applied to the return.
• Manage good housekeeping within returns and QC areas.
• Handle all uplifts and customer returns.
• Follow correct procedures for all goods requested for disposal.
• Liaise with Customer Services providing clear and accurate information.
• Process all transactions related to the above correctly through our WMS to maintain accurate records and traceability of stock.
• Verify related matters by checking video footage when required.
• Provide support on the floor as time allows.
• Handle disposal paperwork, prepare loads, and plan deliveries/collections with Swancote.
• Assist with other stock functions such as stock clean-up, clearing CS, forklifts, and depot location pallets after thorough investigation.
• Occasionally assist with warehouse work such as PPT driving or Reach Truck driving (licenses required), cross-docking, or stock receipting.

Qualifications

• Excellent attention to detail.
• Reach license essential.
• Able to work independently.
• Knowledge of goods in, picking, and dispatching.
• Proficient in Microsoft Office and Excel.
• Excellent communication skills.
• Flexible and adaptable to meet business requirements, especially during peak periods.

Additional Information

We are committed to making CML a great place to work, promoting inclusivity and diversity. We support employee development and recognize success for hardworking performers.

Our learning and development programmes are open to all employees, offering opportunities to shape your future in logistics and foster a thriving team culture.

Our benefits include:

• Annual Leave: 20 days inclusive of bank holidays.
• Pension scheme: 4% employee and 4% employer contributions for a comfortable retirement.
• Life Assurance: 2x your annual salary.
• Wellness: 24/7 confidential Employee Assistance Programme offering counselling and legal services.
• Eye Care Vouchers: Discounts on eye tests and glasses.
• Reward & Recognition: Employee of the Month/Year, long service awards, and special recognitions.
• Everyday discounts: Access to over 50 retailer discounts via our benefit platform.

If you meet the requirements and are seeking your next career opportunity, please apply now and become part of our #WinningTeam!