QC Controller

Culina Group; Telford; On-site; GBP 25,000; Full time

Job summary

A leading logistics company is seeking a QC Controller to ensure proper procedures for QC-held goods in Telford. The role involves managing returns and customer interactions, requiring excellent attention to detail and a reach license. Join a supportive team that values employee development and offers competitive benefits.

Benefits

20 days annual leave plus bank holidays

Pension scheme with 4% contributions

Life Assurance at x2 annual salary

24/7 confidential Employee Assistance Programme

Eye Care Vouchers for discounts

Employee of the Month/Year recognition

Retailer discounts through benefit platform

Qualifications

• Excellent attention to detail required.
• Reach license is essential.
• Knowledge of goods in, picking, and dispatching.

Responsibilities

• Ensure correct procedures for handling QC-held goods.
• Manage good housekeeping within returns and QC areas.
• Liaise with Customer Services for accurate information.

Skills

Attention to detail

Communication

Flexibility

Education

Reach license

Tools

Microsoft Office

Excel

Job description

Company Description

CML (Part of the Culina Group) provides integrated supply chain services and expertise for food and drink products that require strict refrigerated temperatures to discount retailers.

At Culina, we have a winning culture. We believe that our culture is one of the reasons our company continues to thrive — a place where you're valued, challenged, and inspired!

Job Description

We are now recruiting for a QC Controller to join our team in Telford on a full-time, permanent basis!

Salary: £24,444 per annum

Working Hours: 4 on 4 off days, 6am-6pm

As a QC Controller, you will be responsible for ensuring that correct procedures are maintained in the handling and reporting of returned or rejected goods from the depot.

Key Duties of a QC Controller:

• Ensure correct procedures are followed for all QC-held goods, with proper return forms completed, photos taken, and correct status applied.
• Manage good housekeeping within returns and QC areas.
• Handle all uplifts and customer returns.
• Follow correct procedures for goods requested for disposal.
• Liaise with Customer Services with clear and accurate information.
• Process all transactions correctly through our WMS to maintain accurate records and traceability.
• Verify related matters by checking video footage when required.
• Provide support on the floor as needed.
• Disposal tasks including paperwork, load preparation, and planning deliveries/collections with Swancote.
• Assist with stock functions such as stock clearance, including clearing CS, forklift, and depot location pallets after investigation.
• Occasionally assist with warehouse work such as PPT or Reach Truck driving (licenses required), cross dock, or stock receipting.

Qualifications

• Excellent attention to detail
• Reach license essential
• Ability to work independently
• Knowledge of goods in, picking, and dispatching
• Proficient in Microsoft Office and Excel
• Excellent communication skills
• Flexible and adaptable approach to meet business needs, especially during peak periods

Additional Information

We are committed to making CML a great place to work, promoting inclusivity and diversity. We support employee development and recognition of success.

Our learning and development programmes are available to all employees, offering opportunities to shape your future within logistics.

Our benefits include:

• Annual Leave: 20 days plus bank holidays
• Pension scheme: 4% employee and 4% employer contributions
• Life Assurance: x2 your annual salary
• Wellness: 24/7 confidential Employee Assistance Programme
• Eye Care Vouchers: discounts on eye tests and glasses
• Reward & Recognition: Employee of the Month/Year, long service awards
• Discounts: Over 50 retailer discounts via our benefit platform

If you meet the requirements and are seeking your next career opportunity, apply now and join our #WinningTeam!