QA Tester

JR United Kingdom; Coventry; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading digital agency is looking for a passionate QA Tester to join their team. This role involves leading the quality assurance process for impactful digital products, ensuring high standards and improving testing processes. With a focus on teamwork and social good, you will drive QA initiatives while enjoying a supportive work environment that values work-life balance.

Benefits

Flexible hours

Paid wellness days

Free high-spec Mac or PC setup

Training and development support

Perkbox benefits

Eye care vouchers

Regular socials

Volunteering leave

Qualifications

• Solid experience testing websites and apps within an agile environment.
• Knowledge of modern QA processes and tools (manual and automated).
• Experience or interest in automation testing as a strong advantage.

Responsibilities

• Define and lead test strategies throughout the project lifecycle.
• Create and execute test cases, acceptance criteria, and test plans.
• Ensure accessibility and usability of our products for all users.

Skills

Attention to detail

Analytical skills

Communication skills

Proactivity

Team player

Job description

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Are you passionate about delivering high-quality digital products that make a real social impact?

We have an exciting opportunity for a QA Tester to join our growing team on a full-time, permanent basis.

In this crucial role, you’ll take ownership of the quality assurance process across a range of websites, mobile applications, and digital services, ensuring every project not only meets client expectations but makes a tangible difference in people’s lives.

You’ll be at the heart of Reason Digital’s mission, working on meaningful, high-profile products that change lives for the better.

What You’ll Be Doing:

Quality Assurance & Testing Leadership

• Define and lead test strategies across the full project lifecycle, from planning to delivery
• Create and execute test cases (manual and automated), acceptance criteria, and test plans
• Ensure accessibility and usability of our products for all users
• Raise, track, and prioritise issues to ensure smooth product delivery
• Provide UAT support and guidance to clients during go-live phases
• Drive continuous improvements in our test processes, tools, and documentation
• Work closely with developers, designers, and project managers using both technical and non-technical language
• Actively contribute to internal team knowledge sharing and process refinement
• Support delivery of both new digital builds and iterative enhancements on established platforms

What We’re Looking For:

• Solid experience testing websites and apps, ideally within an agile digital agency environment
• Meticulous attention to detail and a passion for making digital products the best they can be
• Knowledge of modern QA processes, tools, and techniques (manual and automated)
• Experience or interest in automation testing is a strong advantage
• Strong analytical and communication skills
• A proactive, self-organised team player with a willingness to constantly learn and grow
• Confidence to challenge assumptions, ask questions, and embrace change
• Familiarity with accessibility standards and inclusive design is a plus

Nice to Have!

• Experience with mobile app testing (iOS & Android)
• Understanding of digital tools such as CMSs, CRMs, chatbots, donation platforms

What It’s Like to Work Here:

At Reason Digital, we live by our values. We’re looking for someone who:

• Gives out good energy - You bring positivity and encouragement to your team
• Takes pride in their craft - You care about doing things right, not just fast
• Sees the bigger picture - You understand how your work contributes to social good
• Is unafraid to challenge - You push boundaries to find better solutions
• Is down to earth - You’re approachable, collaborative, and authentic

What’s In It for You?

Salary: Up to £40,000 per annum

Location: Remote-first with the option to work in our Manchester office

Contract Type: Permanent, full-time, option for 9 day fortnight

Work-Life Balance: Enjoy flexible hours and a wellness-first culture

Holidays: 20 days + 8 public holidays, with the option to buy up to 5 more

Health & Wellbeing: Paid wellness days, sick leave, and compassionate leave

Giving Back: Paid volunteering leave and projects with genuine social impact

• Choose your own high-spec Mac or PC setup
• Access to training, conferences, and career development support
• Perkbox benefits including free mobile insurance, high street discounts, and more
• Eye care vouchers, cycle to work scheme, and interest groups (yoga, walking, Agile, etc.)
• Free tea & coffee, summer ice cream, and regular socials!

Ready to Join Us?

If you’re passionate about QA and want to work in a purpose-driven agency creating meaningful change, we’d love to hear from you.

Please let us know if you need any adjustments during the recruitment process. We’re here to support you.