QA Technician

LJ Recruitment; Lancashire; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading food manufacturing business in Wigan seeks a QA Technician to enhance their Quality Assurance team. The role involves supporting quality standards, managing customer complaints, and driving continuous improvement in food safety. Ideal candidates will have a background in food industry QA, strong communication skills, and relevant certifications.

Qualifications

• Prior experience in a Quality Assurance role within the food manufacturing industry is essential.
• HACCP and Food Safety certifications are required.

Responsibilities

• Maintain accurate records of quality assurance documentation across all departments.
• Ensure adherence to food safety and quality systems in line with BRC Global Food Standards.
• Assist in the management of customer complaints.

Skills

Attention to detail

Strong communication skills

IT literate

Education

Degree level in Food Science or related discipline

HACCP certification

Food Safety certification

Job description

Job Title: QA Technician
Location: On-site - Wigan, Greater Manchester
Shifts: Weekly rotating shifts (details below)
Salary: 25,000 - 27,000 per annum

An established food manufacturing business in the Wigan area is currently seeking a QA Technician to join their Quality Assurance team. This is an exciting opportunity for someone with QA experience in the food sector who is looking to develop their skills within a dynamic and compliant-driven environment.

This position plays a key role in supporting the QA Supervisor in maintaining high-quality standards across production, ensuring that all products meet customer specifications and comply with UK legislation and relevant food safety standards (including BRC and FSA requirements).

Key Responsibilities as a QA Technician:

• Maintain accurate records of quality assurance documentation across all departments
• Ensure full adherence to food safety and quality systems in line with BRC Global Food Standards
• Complete tasks assigned via the QA Matrix and ad-hoc QA-related duties within agreed timescales
• Assist in the management of customer complaints, including root cause analysis and implementation of corrective actions
• Monitor complaint trends and liaise with internal teams and suppliers to resolve recurring issues
• Support customer audits and site visits by preparing documentation and participating where required
• Drive continuous improvement in food safety, hygiene, waste reduction, and control of non-conforming products
• Foster strong working relationships with internal departments, suppliers, and customers

Skills & Attributes:

• High attention to detail with a methodical approach
• Strong communication skills - both verbal and written - across all levels of the business
• Able to prioritise workload and remain calm under pressure
• Confident working independently as well as part of a team
• IT literate and comfortable using standard office systems
• Flexible in approach to both time and tasks

Requirements as a QA Technician:

• Prior experience in a Quality Assurance role within the food manufacturing industry is essential
• Ideally qualified to degree level in Food Science or a related discipline
• HACCP and Food Safety certifications are required

Interested?
If you're an experienced QA professional with a passion for food safety and continuous improvement, we'd love to hear from you.

Click apply now