QA Lead for CRM & MarTech Deployments

The Football Association; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading sports organization in Greater London seeks a QA leader to oversee testing for CRM and MarTech implementations. This role involves leading both onshore and offshore teams, validating vendor configurations, and ensuring high-quality delivery throughout the digital transformation process. The ideal candidate must have proven experience managing QA for integrations and data migrations, and possess strong analytical and problem-solving skills. This position offers the chance to influence major digital projects while shaping high-quality user experiences.

Qualifications

• Proven experience leading QA for CRM, MCO, or CDP implementations.
• Experience leading SaaS implementations and vendor validation.
• Strong experience with API testing and CI/CD pipeline integration.

Responsibilities

• Lead and own the testing strategy for CRM and MarTech implementations.
• Oversee functional, integration, and end-to-end testing.
• Mentor testing teams and drive early QA involvement in design discussions.

Skills

Leading QA for CRM implementations

Strong analytical skills

Problem-solving skills

Stakeholder management

API testing tools

Test management tools

Tools

Postman

TestRail

Zephyr

Job description

A leading sports organization in Greater London seeks a QA leader to oversee testing for CRM and MarTech implementations. This role involves leading both onshore and offshore teams, validating vendor configurations, and ensuring high-quality delivery throughout the digital transformation process. The ideal candidate must have proven experience managing QA for integrations and data migrations, and possess strong analytical and problem-solving skills. This position offers the chance to influence major digital projects while shaping high-quality user experiences.