QA & HR Coordinator

Arc Recruitment; United Kingdom; On-site; GBP 27,000 - 30,000; Full time

Job summary

A recruitment agency in the United Kingdom seeks an experienced HR & Quality Assurance Co-Ordinator to manage day-to-day HR operations, conduct internal audits, and provide IT support. The ideal candidate will have over 5 years of HR experience and a strong knowledge of compliance and auditing processes. This role offers a competitive salary between £27k and £30k, with the higher salary requiring specific desirable qualifications.

Qualifications

• 5+ years of experience in HR management.
• Experience in supporting tenders and compliance submissions.
• Knowledge of GDPR and HSEQ principles.

Responsibilities

• Manage day-to-day HR operations.
• Conduct internal audits and support external accreditation processes.
• Act as first point of contact for IT issues.

Skills

5+ years HR experience

Working knowledge of employment law

Experience in internal auditing

Proficiency in Sage Payroll

Strong written and verbal communication skills

High attention to detail

Education

CIPD Level 5 (or working towards)

Business Administration Level 3

Internal Auditor Certification

Tools

Microsoft Office

Microsoft Teams

Job description

A great opportunity has arisen for an experienced HR & Quality Assurance Co-Ordinator to join a busy and evolving business. This is a varied role combining HR, internal auditing, compliance, document control, and IT coordination.

Key Responsibilities

Human Resources:

• Manage day-to-day HR operations and liaise with external advisors as needed

• Oversee recruitment, onboarding, and inductions

• Process weekly payroll and administer pensions and holiday tracking

• Maintain training records and coordinate external/internal training

• Manage apprenticeships and employee reviews

• Ensure all HR policies, handbooks, and contracts are up to date

• Oversee DBS and security clearance applications

Quality Assurance:

• Conduct internal audits and support external accreditation processes (e.g. ISO)

• Prepare documentation for tenders, PQQs, and subcontractor audits

• Lead quarterly HSEQ and management meetings

• Track KPIs and maintain improvement/action logs

• Review and maintain all business procedures and policies

Administration & IT Support:

• Act as first point of contact for IT issues and equipment procurement

• Manage phone contracts and support contract renewals

• Maintain website content and internal training platforms

• Oversee Teams-based task management and workflows

• Support insurance renewals and grant applications

• Ensure notice boards and communication channels are current

What You ll Need

• 5+ years HR experience

• Working knowledge of employment law and HR best practices

• Experience in internal auditing and QA processes

• Proficiency in Sage Payroll, Microsoft Office & Teams

• Strong written and verbal communication skills

• High attention to detail and organisational ability

• Ability to handle confidential information with discretion

• Experience supporting tenders and compliance submissions

• Knowledge of GDPR and HSEQ principles

Desirable Qualifications

• CIPD Level 5 (or working towards)

• Business Administration Level 3

• Internal Auditor Certification

Salary

The salary range offered is GBP27k - GBP30k/annum

To be considered for the higher salary of GBP30k /annum you must have the desirable qualifications as detailed above - CIPD Level 5 and internal auditor certification