QA & Food Compliance Technician (ISO/HACCP)

Graphic -plc; Newburn; On-site; GBP 17,000 - 29,000; Part time

Job summary

Graphic Packaging International in Gateshead & Newburn is seeking a proactive QA Technician focused on food compliance and customer relations. The role supports the Quality team, maintains food safety standards, and drives continuous improvement across North East operations.

The successful candidate will audit and monitor adherence to ISO 9001, PS9000 and BRCGS, manage documentation, and assist with investigations into customer complaints while promoting a quality culture.

Qualifications

• Manufacturing environment experience.
• Knowledge of quality systems and food safety compliance.
• Strong communication and organisational skills.
• Ability to influence and work with colleagues at all levels.
• Full UK driving licence.

Responsibilities

• Support maintenance of ISO 9001, PS9000 and BRCGS standards.
• Conduct internal quality and hygiene audits.
• Provide visible shop floor presence promoting quality and hygiene practices.
• Maintain quality documentation and records.
• Support HACCP, TACCP and VACCP compliance activities.
• Collate and analyse quality performance data and KPIs.
• Assist with customer complaint investigations and root cause analysis.
• Support supplier approval processes and supplier questionnaires.
• Ensure QC equipment is calibrated and maintained.
• Promote continuous improvement, quality culture and GMP standards.
• Deliver quality-related training across site.

Job description

Graphic Packaging International in Gateshead & Newburn is seeking a proactive QA Technician focused on food compliance and customer relations. The role supports the Quality team, maintains food safety standards, and drives continuous improvement across North East operations.

The successful candidate will audit and monitor adherence to ISO 9001, PS9000 and BRCGS, manage documentation, and assist with investigations into customer complaints while promoting a quality culture.