QA & Documentation Analyst

JR United Kingdom; Ryde; Hybrid; GBP 30,000; Full time

Job summary

A leading software company in aviation MRO is seeking a QA & Documentation Analyst to ensure quality in product documentation and software testing. This permanent hybrid role offers a chance to contribute significantly to the team while working from Ryde office two days a week. The ideal candidate will have a strong attention to detail and experience in QA methodologies, with the ability to collaborate effectively across teams.

Qualifications

• Experience in quality assurance and software documentation.
• Ability to work independently and in a team.
• Proficient in writing user guides and release notes.

Responsibilities

• Perform functional testing across web and desktop software.
• Identify and log bugs and usability issues.
• Write and maintain user guides and support materials.

Skills

Attention to detail

QA methodologies

Defect tracking

Clear written English

Analytical thinking

Tools

Azure DevOps

Job description

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QA & Documentation Analyst – £30,000 per annum + Benefits – Ryde, Isle of wight PO33 2QD (Hybrid)

The Role

Do you have a keen eye for detail and experience in quality assurance and documentation? Are you looking for a role where you can make a genuine impact within a dynamic software team?

We are looking for a meticulous and reliable QA & Documentation Analyst to join our team in a permanent hybrid role. This position is vital in ensuring the quality and clarity of our software, and in supporting our development and operations teams with accurate documentation.

You will need to be based in Hampshire or the Isle of Wight and must be available to work from our Ryde office two days per week.

Key Responsibilities:

• Perform functional testing across web and desktop software
• Identify, log, and follow up on bugs and usability issues
• Write and maintain clear user guides, release notes, and support materials
• Collaborate with developers and client services to confirm technical details
• Assist in creating test plans, test cases, and validation scripts
• Support internal QA processes and help improve quality standards
• Ensure all documentation meets style and tone guidelines
• Manage version control of documents

The Company

Tracware provides the world’s most comprehensive aviation MRO process control software. Our pledge is to assist organisations in achieving success by improving business processes while maintaining a high level of quality and control.

The Person

• Strong attention to detail and clear written English
• Experienced in QA methodologies and defect tracking (e.g. Azure DevOps)
• Organised and dependable with a structured approach
• Confident working independently and within a remote team
• Logical and analytical thinker who quickly spots inconsistencies
• Comfortable communicating with both technical and non-technical colleagues

If you have the skills and are based in Hampshire or the Isle of Wight, we want to hear from you.