QA Director

Vishay Siliconix Itzehoe GmbH; Newport; On-site; GBP 70,000 - 100,000; Full time

Job summary

A prominent semiconductor company seeks a Quality Management Senior Manager in Newport. This role involves leading the Quality Management System to meet automotive standards, engaging with customers directly, and motivating teams towards a 'Customer First' approach. Essential qualifications include extensive experience in quality engineering, an academic degree, and certifications in quality management standards. The company values passion, teamwork, and a dedication to quality.

Qualifications

• Minimum 10 years’ senior management experience in Quality Engineering and Semiconductor Engineering.
• ISO 9001 / IATF 16949 Lead Auditor certification required.
• Deep knowledge of Quality Tools including APQP, FMEA, 5S, 8D, MSA, and SPC.

Responsibilities

• Manage and ensure the integrity of the Quality Management System to Automotive Standards.
• Serve as the Principal Customer Interface for Audits and Customer Concerns.
• Promote proactive processes such as FMEA, QCC, and 5S methods.

Skills

Leadership

Communication Skills

Zero Defect Mindset

Education

Degree or higher education

Tools

QMS systems

Word

Excel

PPT

Job description

Areas of Responsibility

• Manage and ensure the integrity of the Quality Management System to Automotive Standards
• Serve as the Principle Customer Interface for Audits and Customer Concerns
• Set the Strategic Direction of Newport's Quality System and Quality Culture
• Ensure conformance to ISO 9001, IATF 16949, VDA 6.3 Quality Standards
• Coordinate and manage the external audit plan with third-party audit bodies (LRQA)
• Represent Newport's Customer requirements, maintaining alignment with customer expectations
• Lead the ‘Customer First’ initiative, motivating staff to adopt a customer-focused mindset
• Manage the Customer complaint process, collaborating with engineering teams to investigate and resolve product or customer issues via 8D reports for Field returns (FARs) and Assembly Complaints
• Promote proactive processes such as FMEA, QCC, and 5S methods
• Maintain and drive innovation within Newport’s Document control systems
• Oversee Change Management as Chair of PCRB and Customer Representative (including PPAP process)
• Manage Material, chair LRB meetings, and oversee disposition of SU lots as Customer Representative
• Authorize all Document, CIM changes, Assembly notices, and Customer Alerts
• Lead and coordinate the execution of Customer onsite audits
• Conduct Management Reviews and provide weekly and monthly updates to roundtable and Corporate
• Report and analyze Quality Scorecard and trends during Operational Business Reviews, focusing on PPM rates, Zero Defect FARs, and QMS performance
• Define and manage QM team objectives with weekly one-on-ones
• Perform annual QM staff reviews
• Lead Supplier Management as Quality Lead via Quality Engineer
• Monitor Customer Satisfaction metrics and implement improvements, aiming for enhanced customer satisfaction through timely responses, zero defect mindset, and resolution of quality issues
• Define and manage the QA/QMS budget

Failure Analysis & Calibration

• Coach and mentor the Failure Analysis Manager and team (9 staff, 24/7 lab)
• Own Calibration and MSA systems
• Provide technical mentorship on FA methods and analysis
• Define and manage budgets for FA & Calibration

Requirements

Essential requirements

• Minimum 10 years’ senior management experience in Quality Engineering and Semiconductor Engineering
• Degree or higher education
• ISO 9001 / IATF 16949 Lead Auditor certification
• VDA 6.3 and Supplier Auditor certifications
• Deep knowledge of Quality Tools including APQP, FMEA, 5S, 8D, MSA, and SPC
• Proven ability to lead multidisciplinary teams
• Excellent communication skills
• High level of customer-facing experience and competency
• Zero Defect Mindset
• Deep understanding of Semiconductor process technology
• Knowledge of Reliability and product performance
• Proficiency in Word, PPT, Excel, and other QMS systems
• Strong system and process thinking

Desirable requirements

• Failure Analysis expertise
• Calibration knowledge
• Experience in Automotive or Aerospace sectors
• Knowledge of EMS & SMS management systems integration (ISO 14001, ISO 50001, ISO 45001)

Values

• Passion: Leading and motivating staff for zero defects
• Pride: Representing Newport to customers
• Together: Fostering teamwork and collective problem-solving
• Fair play: Respect, dignity, and care for others
• Power: Advocating for the customer and upholding ISO standards
• Celebrate: Recognizing team successes