QA & Compliance Specialist, Financial Services

Eight Financial Advice; Eling; Hybrid; GBP 38,000 - 54,000; Full time

Benefits offered by this job

Hybrid working: 3 days in office, 2 at

Performance bonus + company-wide bonus

28 days' holiday + bank holidays +生日休息

Job summary

Eight Financial Advice is seeking a detail-driven Quality Assurance Specialist to uphold adviser quality, compliance, and client protection across the business. This hybrid role emphasizes accuracy, organisation, and doing things the right way.

Working within our Adviser Quality Assurance team, you’ll review adviser activity and documentation to ensure regulatory compliance and high standards. You’ll collaborate with advisers and operational teams to mitigate risks and improve overall quality.

Qualifications

• Experience in financial services compliance or QA.
• Strong organisational skills and accuracy.
• Familiarity with technical financial products and documentation.
• Ability to manage multiple priorities in a fast-paced environment.
• Proactive and collaborative team player.

Responsibilities

• Review adviser documentation, suitability reports, and case submissions to ensure quality and compliance standards are met.
• Validate adviser licences and regulatory records.
• Support case triage and oversight through Salesforce and workflow systems.
• Produce and review Life Insurance, Protection, and Long-Term Care quotations.
• Identify discrepancies, missing information, or potential compliance risks.
• Maintain awareness of financial products, regulatory requirements, and internal processes.
• Collaborate with advisers and internal stakeholders to support operational excellence.

Skills

Attention to detail

Financial services experience

Quality assurance

Paraplanning

Regulatory compliance

Cross-functional collaboration

Tools

Salesforce

Workflow systems

Job description

Eight Financial Advice is seeking a detail-driven Quality Assurance Specialist to uphold adviser quality, compliance, and client protection across the business. This hybrid role emphasizes accuracy, organisation, and doing things the right way.

Working within our Adviser Quality Assurance team, you’ll review adviser activity and documentation to ensure regulatory compliance and high standards. You’ll collaborate with advisers and operational teams to mitigate risks and improve overall quality.