QA Analyst

Aforza Ltd; London, Cardiff; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An innovative cloud company is seeking a detail-oriented QA Analyst to join their Customer Success Team. This role is crucial for ensuring the quality and reliability of software solutions. You will develop and execute test plans, collaborate with developers, and contribute to the continuous improvement of QA processes. The company is committed to transforming the Consumer Goods industry by providing exceptional cloud solutions that drive efficiency and effectiveness. If you have a passion for quality and a desire to make an impact, this opportunity is perfect for you.

Benefits

Competitive salary

Performance-based bonuses

Health insurance

Dental insurance

Vision insurance

Generous paid time off

Retirement plan with company matching

Professional development opportunities

Collaborative work environment

Qualifications

• Proven experience as a QA Analyst or Software Tester in a SaaS environment.
• Strong understanding of software testing methodologies and best practices.

Responsibilities

• Develop and execute test plans, test cases, and scripts based on specifications.
• Identify, document, and track software defects using a bug tracking system.

Skills

Software Testing Principles

Analytical Skills

Problem-Solving Skills

Communication Skills

Detail-Oriented

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Tools

Jira

Test Management Tools

Job description

QA (Quality Assurance) Analyst, Customer Success Team

London, Cardiff, Hybrid

Company Description

Aforza is a groundbreaking, fast-growing cloud company focused on transforming the Consumer Goods industry. Backed by key Silicon Valley investors and built in partnership with Salesforce, the worldwide leader in cloud business applications, Aforza helps Consumer Goods companies drive significant positive commercial transformation.

At Aforza, our values and culture are aligned with how we see the world, and our commitment goes way beyond building great cloud solutions. Yes, we want to build applications that our users love, but we also want to make the world a better place. We not only enable our clients to be more efficient and effective but are also building meaningful partnerships focusing on helping our clients reduce waste by providing best in class intelligence and automation wherever they conduct their business.

Job Description

The QA Analyst within the Customer Success Team plays a crucial role in ensuring the quality and reliability of Aforza's solutions. You will be responsible for testing software, identifying issues, and collaborating with the development team to deliver exceptional products to our customers. Your meticulous attention to detail and passion for quality will directly contribute to our customers' success and satisfaction.

Responsibilities

1. Develop and execute test plans, test cases, and test scripts based on functional and technical specifications.
2. Perform various types of testing, including functional, integration, regression, and performance testing.
3. Identify, document, and track software defects using a bug tracking system.
4. Analyze test results and provide clear and concise reports to the development team.
5. Collaborate with developers, product managers, and customer success team members to understand requirements and ensure quality throughout the development lifecycle.
6. Participate in agile development processes, including sprint planning, daily stand-ups, and retrospectives.
7. Contribute to the continuous improvement of QA processes and methodologies.
8. Ensure that software releases meet quality standards and customer expectations.

Qualifications

1. Bachelor's degree in Computer Science, Information Technology, or a related field.
2. Proven experience as a QA Analyst or Software Tester, preferably in a SaaS environment.
3. Strong understanding of software testing principles, methodologies, and best practices.
4. Experience with bug tracking systems (e.g., Jira) and test management tools.
5. Familiarity with agile development methodologies.
6. Excellent analytical, problem-solving, and communication skills.
7. Detail-oriented with a passion for delivering high-quality software.
8. Ability to work independently and collaboratively in a fast-paced environment.

Benefits

Aforza is committed to providing a comprehensive and competitive benefits package to our employees. We offer:

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holidays.
• Retirement plan with company matching.
• Opportunities for professional development and growth.
• A collaborative, inclusive, and rewarding work environment.

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