PXBP International

Taleo; England; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

Milestone is seeking a People Experience, Business Partner, International to partner with leadership across a distributed UK region. This individual contributor, remote role is based anywhere in England and reports to the Senior Director, People Experience - International.

You will guide employee relations, policy interpretation, and development programs while upholding Milestone's values. Key activities include investigations, performance management guidance, training delivery, leave

Qualifications

• 7+ years HR experience with 3+ years in an HRBP role.
• Experience in IT/Tech or service industries.
• Intermediate to advanced Excel knowledge.
• Strong problem-solving with focus on compliance and risk.
• Experience managing investigations and disciplinary processes.
• Deep understanding of HR practices, policies and labor laws.
• Excellent communication and collaboration with stakeholders.
• Fluency in English; second language a plus.
• BA/BS or CIPD qualification.

Responsibilities

• Investigate employee relations concerns and resolve issues timely.
• Advise management on performance management.
• Collaborate with teams to resolve complex employee relations issues.
• Review staffing trends and advise management with data.
• Manage leave processes and educate managers on policies.
• Assist with learning and development across the business.
• Promote career progression and skills development.
• Support leadership development initiatives.
• Build relationships with managers and HR team.
• Coordinate with payroll for benefits information and reports.
• Ensure compliance for countries in the region.
• Promote positive morale and culture aligned with company values.
• Advise on policy fairness and consistency; coach leaders.
• Partner with global HR on projects and initiatives.
• Conduct new hire orientations, training, and exit interviews.
• Champion diversity, equity, and inclusion.

Skills

Communication

Diplomacy

Collaboration

Coaching

Problem solving

Wellbeing support

Education

BA/BS degree

CIPD qualified

Tools

Excel

HRIS

Workday

Job description

We are looking for a People Experience, Business Partner, International.

Please note that this is an individual contributor and remote role that can be based anywhere in England.

As a People Experience, Business Partner you will collaborate with your colleagues and management team to provide expertise in the areas of employee relations and organizational development. You will provide training and development strategies, conduct training, and ensure positive employee experience in alignment with Milestone's Values and people policies for your region. This role reports directly to our Senior Director, People Experience - International.

How You Will Make an Impact:

• Ensure employee relations concerns are thoroughly investigated and resolved in a timely manner, ensuring compliance with appropriate local disciplinary procedures.
• Advise and support management with performance management.
• Collaborate seamlessly with diverse teams to address and resolve intricate employee relation issues.
• Review staffing and attrition trends and make appropriate recommendations to management based on collected data and observations.
• Manage the leave process and educate managers on specific policies related to: PTO, absences, maternity, paternity & parental leave, flexible working requests and leavers and monitoring of same.
• Assist with the L&D across the business including delivering face to face or virtual training. Provide oversight and support for mandatory training initiatives.
• Create and promote career progression opportunities for employees.
• Promote learning and skills development for local teams.
• Support leadership development initiatives by ensuring that leaders participate in learning programs.
• Build strong, collaborative relationships with managers and the broader HR Team.
• Work closely with and support the payroll team with monthly cut-off's providing benefits information / monthly reports from benefits providers as needed.
• Provide direction on compliance for countries in region.
• Promote positive employee morale and culture in support of Milestone's Values.
• Advise employees and management as required to ensure consistency and fairness in the application of company policies and practices.
• Act as a coach and adviser to respective business units, a resource to employees, and a role model to all.
• Partner with the global people experience team on a variety of HR projects & initiatives.
• Conduct new hire orientations, training, and exit interviews.
• Champion diversity, equity, and inclusion initiatives at the site, ensuring an environment where all employees feel respected and valued.
• Ensure employees are aware of and have access to wellbeing programs, employee assistance programs (EAP), and other support resources.
• Create a supportive and safe work environment where employees feel comfortable reaching out for help when needed.
• Serve as point of contact in event of natural disaster or business disruption.
• Perform additional duties as appropriate and required by the role.

What You Will Need be Successful:

• 7+ years of experience in HR, including 3 years in a HRBP role.
• IT or Tech, Service industry experience.
• Intermediate to advanced Excel knowledge.
• Strong problem-solving skills with a focus on compliance and risk management.
• Experience managing investigations and the disciplinary process.
• Profound understanding of HR Practices, Policies, Labor Laws & Regulations.
• Excellent communication skills and ability to handle sensitive matters with tact and diplomacy.
• Proven ability to collaborate effectively with diverse stakeholders.
• Proficient IT skills particularly the use of HRIS systems, Workday a plus.
• Excellent verbal and written communication skills.
• Fluency in English and a second language is a plus.
• BA/BS degree, or equivalent and CIPD qualified.