PVDU MDT and Patient Pathway Coordinator

Integrated Care System; Cambridgeshire and Peterborough; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in Cambridge seeks an organized and motivated PVDU MDT and Patient Pathway Coordinator. This role focuses on providing efficient administrative services to the multidisciplinary team, monitoring patient pathways, and coordinating meetings. The ideal candidate will have strong administrative skills and experience in healthcare settings, ensuring smooth operations within the department.

Qualifications

• Experience in establishing effective office systems and developing processes.
• Ability to produce reports and analyze data.
• Experience in supervising staff.

Responsibilities

• Provide high quality, patient-focused administrative service.
• Monitor and track patient pathways efficiently.
• Coordinate MDT meetings and ensure effective communication.

Skills

Communication skills

Attention to detail

Organisational skills

Teamwork

Negotiation skills

Education

GCSE Maths and English or equivalent

NVQ level 3 in administration or equivalent

European Computer Driving Licence (ECDL) or equivalent

Tools

Microsoft Office Applications

Job description

Go back Royal Papworth Hospital NHS Foundation Trust

PVDU MDT and Patient Pathway Coordinator

The closing date is 10 August 2025

This is an exciting opportunity for an independent, organised and motivated administrator to come and work as part of our busy Pulmonary Vascular Disease Team

About the team/department

Our specialist clinicians support and treat patients with Pulmonary Hypertension (PH). There is a positive and supportive culture within the department and the whole team works hard to ensure new members receive a warm welcome.

Diversity

Royal Papworth Hospital is proud to employ a diverse workforce who are encouraged to use their individuality to provide exceptional and personalised patient care. We believe that our strength as an organisation relies on our ability to foster an environment which encourages using our differences as a strength.

Main duties of the job

This role involves providing a high quality, patient focused, efficient administrative service to the Multidisciplinary team within the Thoracic and Ambulatory Directorate. There will be particular responsibility to proactively monitor and track patient pathways in order to ensure that patient journeys are processed in a timely and efficient manner in line with nationally and locally defined targets. The post holder will also coordinate MDT meetings. This involves liaising with senior clinical and non-clinical staff both internally and externally as well as minute taking. The post holder will have line management responsibility for the band 3 Assistant Patient Pathway Coordinator.

Please note you will not have face to face patient contact as part of this role.

Key Skills Include:

The ability to communicate basic or sensitive information to colleagues, patients and relatives

The ability to pay close attention to detail in written and electronic communication and information storage

The ability to work as part of a multi-disciplinary team to ensure high quality administrative support

Ability to organise, prioritise and adjust own workload in relation to the priorities of the department on a daily basis

The ability to suggest changes to own practice

Able to implement Standard Operating Procedure in own area of practice

Maintains the quality in own work and encourages other to do the same

Excellent written and verbal communication skills

Ability to negotiate and influence others

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

Job responsibilities

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Person Specification

Qualifications

• GCSE Maths and English or equivalent
• NVQ level 3 in administration or equivalent
• European Computer Driving Licence (ECDL) or equivalent qualification or experience

Experience

• Experience of using Microsoft Office Applications
• Previous experience in establishing effective office systems developing effective processes
• Ability to produce reports and analyse data
• Previous experience in supervising staff
• Demonstrates personal duty of care in relation to the safe use of equipment and other resources
• The ability to communicate basic or sensitive information to colleagues, patients and relatives
• The ability to pay close attention to detail in written and electronic communication and information storage
• The ability to work as part of a multi-disciplinary team to ensure high quality administrative support
• Ability to organise, prioritise and adjust own workload in relation to the priorities of the department on a daily basis
• The ability to suggest changes to own practice
• Able to implement Standard Operating Procedure in own area of practice
• Maintains the quality in own work and encourages other to do the same
• Excellent written and verbal communication skills
• Ability to negotiate and influence others
• Ability to prioritise workload
• Ability to work independently/ as part of a team
• Ability to produce highly accurate work
• Flexible approach to working hours
• Ability to sit for long periods of time in a Call Centre setting with VDU + headphones
• Possibility of rostered working in the future
• Previous experience of working in an office environment
• Previous experience of working in the NHS
• Previous experience of using databases
• Previous Audio Typing experience
• Previous experience in minute taking
• Previous experience in supervising staff

Additional Criteria

• Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Royal Papworth Hospital NHS Foundation Trust